Summary
Overview
Work History
Education
Skills
Referees
Timeline
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Mitchell Fleskens

Summary

Dynamic leader with proven success at Barkley's Hotel, adept in team management and customer service excellence. Skilled in problem-solving and strong communication, I excel in fostering team collaboration and driving operational efficiency. Demonstrated ability to adapt and enhance team performance, ensuring tasks are completed successfully. Great ability to break up the problem or task at hand and provide adequate solutions. I exhibit a robust work ethic and proactive approach to overcoming challenges and achieving objectives, showing full dedication and determination in all tasks, ensuring high-quality outcomes and meeting deadlines on time.

Overview

6
6
years of professional experience

Work History

Gaming Supervisor

Sir Henry Barkly Hotel
07.2021 - Current
  • Leadership and Team Management : Effectively led and motivated a team of bartenders and gaming staff, ensuring high levels of performance and customer satisfaction.
  • Customer Service Excellence : Delivered exceptional service by addressing customer needs, resolving issues promptly, and enhancing overall guest experience.
  • Communication Skills : Maintained clear and effective communication with staff, customers, and management to ensure seamless operations and resolve any issues.
  • Training and Development : Trained and mentored new employees in bar operations and gaming procedures, fostering a knowledgeable and efficient team.
  • Implemented and enforced safety protocols and operational procedures to ensure a safe and enjoyable environment for both customers and staff.

Burger Shop / Supervisor

Flippin Burgers
08.2018 - 11.2019
  • Oversaw daily operations, ensuring that all tasks were completed accurately and on time.
  • Managed and counted all tills and prepared daily reports of the businesses daily cash operations.
  • Developed strong team dynamics, fostering a positive work environment for all staff members.
  • Mentored and trained new employees to ensure consistent service standards across the team.
  • Checked incoming orders and organized new stock.

Education

Engineering / Commerce

Monash University
Melbourne, VIC
06.2026

Skills

  • Problem Solving
  • Strong communication
  • Leadership abilities
  • Effective team collaboration
  • Critical thinking
  • Time management
  • Project coordination
  • Very adaptable to new roles
  • Conflict resolution

Referees

References can be provided upon request.

Timeline

Gaming Supervisor

Sir Henry Barkly Hotel
07.2021 - Current

Burger Shop / Supervisor

Flippin Burgers
08.2018 - 11.2019

Engineering / Commerce

Monash University

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Mitchell Fleskens