Muhammad Omar Faruk
9 Galashiels Avenue, St Andrews,NSW
Summary
I am a passionate and versatile professional, actively seeking a role where I can apply my pertinent skills and knowledge to foster the success and growth of the organization. My eagerness to learn and expand my horizons is coupled with a fervent desire to make a significant contribution to the organization's goals and objectives.
Overview
1
1
year of professional experience
Work History
Customer Service Team Member
Shwapno Super Shop
03.2022 - 06.2022
- Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Handled day-to-day customer contact via phones, faxes, and emails.
- Managed timely and effective replacement of damaged or missing products.
Cafe Attendant
Red Chilli Chinese Restaurant
11.2022 - 01.2023
- Managed multiple tasks in high-volume environment.
- Provide menus and answer any questions regarding the menu items, specials, or promotions.
- Take customers' orders accurately, noting any special requests or modifications.
- Handle cash or process card payments promptly.
- Prepare coffee, tea, or other beverages as per the order.
Education
Bachelor of Computer Science -
University of Wollongong
Sydney, NSW2026
Higher Secondary School Certificate -
Dhaka City College
Dhaka, Bangladesh02.2022
Skills
- Customer Service
- Computer Skills
- Technical Support and Assistance
- Sales
- Front Counter Work
- Food Services
- Prepare Orders
- Teamwork and Collaboration
Languages
English
Professional Working
Bengali
Native or Bilingual
Reference
Mohammad Matiur Rahman
Machine Operator, kellogg's
Cell: 0422 439 883
Timeline
Cafe Attendant
Red Chilli Chinese Restaurant
11.2022 - 01.2023
Customer Service Team Member
Shwapno Super Shop
03.2022 - 06.2022
Bachelor of Computer Science -
University of Wollongong
Higher Secondary School Certificate -
Dhaka City College
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