Naimul Alam Nohash
Coombs
Summary
As someone who worked through many fields domestic and overseas, gained many industry insights and skills, allowed a tech-savvy person like myself to grow and be able to adapt in any situation, to be dynamic and never afraid of change thus becoming results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks.
Overview
7
7
years of professional experience
Work History
Office Admin
Simba Car Hire
07.2023 - 11.2023
- Enhanced data accuracy by meticulously reviewing and updating customer records (licence, banking info etc..) and transactions.
- Meet, Greet, Serve tourists from across the world
- Streamlined back-office processes for increased efficiency, implementing new solutions to the organization's methods.
- Ensured timely completion of tasks with strong attention to detail, contributing to a well-functioning back office team.
- Maintained up-to-date knowledge of industry trends, supporting the company in compliance efforts.
- Managed sensitive client information by adhering to strict confidentiality rules and data protection policies.
Military Contractor
MES, Bangladesh Navy
03.2021 - 04.2023
- In charge of building military barrack
- Signing contracts, hiring employees from engineer to workers
- Review building design, budget, billing paperworks
- Improved safety standards by conducting thorough risk assessments before each operation or project.
- Developed comprehensive contingency plans to ensure flexibility in rapidly changing environments or situations.
- Managed budgets effectively, ensuring resources were allocated appropriately to complete project on time.
Customer Service Representative
7-eleven
04.2017 - 09.2019
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information and fast service.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Assisted customers in navigating company apps and placing weekly and monthly orders, improving overall store functionality
Education
Bachelor of IT - Network Engineering
MIT Sydney
Sydney2019
Bachelor of IT - Software Engineering
Charles Sturt University
Sydney, NSW2016
Skills
- Task Prioritization
- Database Management
- Record Keeping
- Transaction Processing
- Quality Control
- Administrative Support
- Effective Communication
- Document Management
- Reception Management
- Internet research
Languages
English
Full Professional
Hindi
Full Professional
Bengali
Native or Bilingual
Timeline
Office Admin
Simba Car Hire
07.2023 - 11.2023
Military Contractor
MES, Bangladesh Navy
03.2021 - 04.2023
Customer Service Representative
7-eleven
04.2017 - 09.2019
Bachelor of IT - Network Engineering
MIT Sydney
Bachelor of IT - Software Engineering
Charles Sturt University
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