Naomi MacLeod

• Collaborated with optometrists to ensure accurate prescription fulfillment and optimal visual outcomes for customers.
• Enhanced sales performance by establishing rapport with customers and addressing their concerns effectively.
• Kept up-to-date with industry trends, attending seminars and training sessions to continuously improve product knowledge and expertise.
• Appointment book management
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Working at The Novotel on Collins Quarantine Hotel and The Pullman Medical Hotel

• Ensuring a safe environment for people arriving from overseas who are required to enter a compulsory period of quarantine at the accommodation.

• Working collaboratively with accommodation site staff, authorised officers, medical staff and other relevant stakeholders to ensure mandatory quarantine residents are compliant with COVID Accommodation program.

• Escorting returned travellers from transportation to airport and accommodation, and for approved exercise or any other approved purposes, including admission and departure.

• Supporting the COVID-19 screening process by undertaking temperature screening at accommodation admission and departure points, and conducting identification checks to ensure only authorised personnel enter the facility

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• Contributing to a safe and healthy working environment, consistent with Occupational Health and Safety policy, procedures and legislation, and safe lifting procedures.

• Refund and Exchanges experienced.

• Customer Inquiries and Complaint handling.

• Switchboard Operations.

• Online orders processing, pick and pack.

• Stock handling, displays and distribution. Stocktake.

• Register operations, cash handling and electronic transfers.

• Processing account purchase orders.

• Responsible for the electronics and entertainment department sales, stock maintenance and displays

• Responsible for the first point of contact and the reception area PBS.

• Data Entry, Correspondence via email, mail and fax.

• Writing sales proposals and advertising scripts, contact database management forthe sales managers.

• Studio bookings

• Radio Membership Sales. Membership and library database management.

• Outside broadcasting and a wide range of Music festivals and events responsible for organising the broadcast release legal documents.

• Co - Ordinating functions and events

• Assisting other PBS staff, announcers and volunteers.

• Cataloging and maintaining the music library.