Summary
Overview
Work History
Education
Skills
Timeline
Generic

Naomie Wogan

Narangba

Summary

Dynamic administrative professional with a proven track record at B P Australia, excelling in problem-solving and clear communication. Recognized for enhancing customer satisfaction through effective conflict resolution and maintaining meticulous cash management. Skilled in database administration and committed to confidentiality, ensuring a productive and organized work environment.

Experienced with office administration and clerical tasks. Utilizes organizational skills and attention to detail to manage schedules and documentation effectively. Strong understanding of administrative procedures and team support.

Overview

4
4
years of professional experience

Work History

Administrative Clerk

Qtax
07.2025 - Current
  • Assisted with customer inquiries, providing timely information and support.
  • Maintained cleanliness and organization of workspace to enhance productivity.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Banking and mailing

Customer Service Cashier

EG FUEL
09.2022 - 11.2022
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with inquiries, ensuring positive shopping experiences.
  • Maintained accurate cash register records, balancing funds at shift end.
  • Resolved customer complaints promptly, enhancing satisfaction and loyalty.

Customer Service Representative

B P Australia
06.2021 - 08.2022
  • Assisted customers by resolving inquiries and providing product information.
  • Handled transactions efficiently, ensuring accuracy in cash management and payment processing.
  • Maintained knowledge of products to offer tailored recommendations to customers.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Collaborated with product team to communicate customer feedback, resulting in product enhancements.

Education

Certificate II - Commercial Cookery

NORTH POINT TAFE
BRACKEN RIDGE
09-2002

Skills

  • Attention to detail
  • Clerical support
  • Maintaining confidentiality
  • Clear and concise communication
  • Problem-solving
  • Scheduling appointments
  • Database administration

Timeline

Administrative Clerk

Qtax
07.2025 - Current

Customer Service Cashier

EG FUEL
09.2022 - 11.2022

Customer Service Representative

B P Australia
06.2021 - 08.2022

Certificate II - Commercial Cookery

NORTH POINT TAFE
Naomie Wogan