Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie Hickey

CAMPBELLTOWN

Summary

Healthcare professional with comprehensive background in providing compassionate patient care and support. Known for reliability and adaptability in dynamic healthcare environments. Brings strong skills in patient monitoring, basic medical procedures, and effective communication, ensuring seamless team collaboration and optimal patient outcomes.

Overview

14
14
years of professional experience

Work History

Assistant Nurse

Hall and Prior
05.2017 - 02.2022

Helped ensure residents' needs were met in all aspects of daily life.

●Attend/assist residents personal hygiene.

●House keeping, cleaning and maintaining a safe work/living environment.

●Completing required documentation.

●Attending hand over for shifts.

●Working with a partner and a team to ensure a healthy flow of tasks.

Support Worker

Hireup
03.2017 - 01.2022
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.

Support Worker

Just Better Care
12.2015 - 10.2016
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.

Assistant Nurse

Wesley Mission Queensland
12.2014 - 09.2015
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.

Assistant Manager

Red Rooster
01.2012 - 12.2013
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Traffic Controller

Men At Work
01.2008 - 01.2012
  • Communicated with team members using hand signals and radios.
  • Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
  • Assembled signs and cones to direct traffic through construction sites.
  • Routed traffic around construction sites for worker and driver safety.

Education

Certificate 3 - Aged Care

Medical Administration Training
Brisbane, QLD
09.2012

Certificate III - Community Health

Medical Administration Training
Brisbane, QLD
09.2012

Traffic Management Level 2 - Traffic Management

Men At Work
Sunshine Coast, QLD
09.2008

Skills

  • Patient care
  • HIPAA compliance
  • Reliable team player
  • Direct patient care
  • Collecting vital signs
  • Bathing assistance
  • Compassionate
  • Alzheimer's and dementia care
  • Bedside manner
  • Dressing assistance
  • Electronic charting
  • Compassionate caregiver
  • Mobility assistance
  • Patient-focused care
  • Companionship and emotional support
  • Documenting behaviors
  • Feeding assistance
  • Positioning patients
  • End-of-life care
  • Adaptable
  • Transfer techniques
  • Patient relationship building
  • Supporting personal needs
  • Maintaining privacy

Timeline

Assistant Nurse

Hall and Prior
05.2017 - 02.2022

Support Worker

Hireup
03.2017 - 01.2022

Support Worker

Just Better Care
12.2015 - 10.2016

Assistant Nurse

Wesley Mission Queensland
12.2014 - 09.2015

Assistant Manager

Red Rooster
01.2012 - 12.2013

Traffic Controller

Men At Work
01.2008 - 01.2012

Certificate 3 - Aged Care

Medical Administration Training

Certificate III - Community Health

Medical Administration Training

Traffic Management Level 2 - Traffic Management

Men At Work
Natalie Hickey