Summary
Overview
Work History
Education
Skills
Certification
Volunteer work
Timeline
Generic

Jyoti Jyoti

Noble Park,VIC

Summary

Bringing strong administrative support, data evaluation, and customer service skills, with proven experience in document management and business correspondence. Demonstrated ability to work autonomously and collaboratively in fastpaced environments. Eager to leverage these skills in a new role to contribute effectively to team goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

ADMINISTRATION OFFICER

Ace Social Co
08.2024 - Current
  • Helped managers in other departments with projects as needed.
  • Maintaining accurate records and data entry.
  • Providing exceptional customer service and communication.
  • Utilised excellent communication skills when interacting with customers both face-to-face and over the telephone.
  • Demonstrating adaptability and flexibility in a fast-paced environment.
  • Working autonomously and collaboratively as part of a team.

AIN-PCA

Your Nursing Agency ( Monash Health)
07.2021 - Current
  • Completed daily documentation and charts regarding patient care and input reports into practice databases.
  • Followed regulations to maintain confidentiality of sensitive medical and personal information.
  • Demonstrated strong communication skills when interacting with patients, families, and healthcare professional.
  • Experience in medical administration, excellent customer service skills, and ability to remain calm in challenging environments, gained during COVID-19 testing under Monash Health ( since 2021 August )

ADMINISTRATIVE ASSISTANT

YNA (Department of health)
06.2021 - Current
  • Attended virtual meetings with senior staff members discussing strategies for managing the outbreak.
  • Performed quality assurance checks on all entered information prior to submission.
  • Maintained up-to-date knowledge of COVID-19 testing and contact tracing protocols and procedures.
  • Adapted quickly to changing processes due to new regulations or updated guidance from public health authorities, mostly at Monash health sites.

Head Chef

Muskaan K Indian Restaurant
07.2022 - 10.2024
  • Monitored production line processes to ensure quality consistency.
  • Oversaw training and onboarding process for all newly hired employees.
  • Prepared and charted data and metrics for detailed status reports.
  • Drove sales and customer service while assisting guests with hospitality services.

CREW MEMBER

McDonald's
09.2019 - 02.2021
  • Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
  • Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
  • Cross-trained in multiple positions within the store as needed.

PCA

Medical Staffing Agency
11.2021 - 02.2023

Education

BACHELOR OF SCIENCE -

Himalayan Garhwal University
07.2023

DIPLOMA OF MANAGEMENT -

Stotts college
Melbourne

CERTIFICATE 3 And 4 In Commercial Cookery -

Acknowledge Education
Melbourne
2021

CERTIFICATION 3 In Individual Support -

Melbourne City College
Melbourne
10.2021

Skills

  • Administrative support
  • Business correspondence
  • Document management
  • Customer service
  • Advanced computer skills
  • Strong writing and verbal skills
  • Data entry
  • Behavioral management
  • Personal hygiene assistance
  • Vital signs monitoring
  • Infection control

Certification

  • Working with children check
  • Driver's license
  • PTE (English)

Volunteer work

Muskaan k Indian restaurant ( covid lockdown )

Timeline

ADMINISTRATION OFFICER

Ace Social Co
08.2024 - Current

Head Chef

Muskaan K Indian Restaurant
07.2022 - 10.2024

PCA

Medical Staffing Agency
11.2021 - 02.2023

AIN-PCA

Your Nursing Agency ( Monash Health)
07.2021 - Current

ADMINISTRATIVE ASSISTANT

YNA (Department of health)
06.2021 - Current

CREW MEMBER

McDonald's
09.2019 - 02.2021

DIPLOMA OF MANAGEMENT -

Stotts college

BACHELOR OF SCIENCE -

Himalayan Garhwal University

CERTIFICATE 3 And 4 In Commercial Cookery -

Acknowledge Education

CERTIFICATION 3 In Individual Support -

Melbourne City College

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