A very Avid golfer being a member at Castle Hill Country Club
I also enjoy participating in the club matchplay championship and club championships annually, winning the matchplay championship in 2024
Dynamic professional with a proven track record at Commonwealth Bank of Australia, enhancing customer satisfaction through personalized banking solutions and rigorous quality control measures. Skilled in banking document preparation and exceptional at fostering teamwork, I've significantly streamlined processes and boosted referrals. My experience spans from finance to leadership roles, demonstrating versatility and a commitment to excellence.
Increased customer satisfaction by providing personalized banking solutions and exceptional service.
• Streamlined loan application processes for faster approvals and quicker fund disbursements.
•Reduced processing errors by implementing strict quality control measures in daily operations.
• Maintained excellent client relations, resulting in increased referrals and repeat business.
Enhanced team efficiency by conducting thorough crew m e m b e r training sessions.
• Improved customer satisfaction rates through consistent monitoring and coaching of crew members.
•Streamlined the onboarding process for new hires, ensuring a smooth transition into their roles.
•Developed customized training materials to accommodate diverse learning styles and needs.
A very Avid golfer being a member at Castle Hill Country Club
I also enjoy participating in the club matchplay championship and club championships annually, winning the matchplay championship in 2024