NICHOLAS
Ryde
Summary
Ambitious and Self-motivated tech savvy recently completed Information Technology degree in Information System and Business Analysis and pursuing real-world experience to develop acquired skills. Offering strong understanding of device configuration, networking protocols and operating system specifications. Proficient in few programming languages and eager to learn new processes, programs and procedures quickly to maximize contributions to user, team and business success.
Overview
4
4
years of professional experience
Work History
Team Leader, Event Service
Super Agent Agency
03.2022 - Current
- Enhanced event execution by effectively managing teams and coordinating logistics.
- Cultivated a client-focused approach among team members, resulting in high levels of customer satisfaction and loyalty.
- Collaborated with cross-functional teams to deliver well-coordinated events that exceeded client expectations.
- Oversaw event operations to keep running smoothly.
Back of House Cook
Nene Chicken
12.2021 - 03.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
Technical Committee
PPIA Macquarie (Indonesian Student Association)
12.2021 - 01.2023
- Supported client presentations with compelling visual aids demonstrating proposed mechanical solutions.
- Developed thorough documentation for project deliverables, ensuring clear communication of technical information across the team.
- Assisting with software and hardware aspects of the organisation.
Visual, Design and Documentation Committee
PPIA Macquarie (Indonesian Student Association)
12.2020 - 12.2021
- Improved communication between departments through regular status updates regarding ongoing projects and potential roadblocks.
- Streamlined documentation processes for increased efficiency and reduced errors.
- Supported team members during revisions and re-evaluations of designs and edits
- Facilitated timely resolution of non-conformance issues by working closely with other team members
Education
Information Technology - Information System And Business Analytics
Macquarie University
Sydney, NSW07.2023
Skills
- Microsoft Offices
- Python, Java
- Adobe Creative Cloud tools
- Critical thinking and Analysis
- Teamwork
- Problem Solving
- Hospitality Management
- Event planning proficiency
References
Provided upon request.
Languages
English
Indonesian
Chinese (Mandarin)
Timeline
Team Leader, Event Service
Super Agent Agency
03.2022 - Current
Back of House Cook
Nene Chicken
12.2021 - 03.2023
Technical Committee
PPIA Macquarie (Indonesian Student Association)
12.2021 - 01.2023
Visual, Design and Documentation Committee
PPIA Macquarie (Indonesian Student Association)
12.2020 - 12.2021
Information Technology - Information System And Business Analytics
Macquarie University
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