Nick Mortimer
Banyo,Australia
Summary
A highly motivated Business and Human Resources graduate with a strong foundation in people management, organizational behavior, and business strategy. Passionate about leveraging my skills in HR operations, talent management, and workplace relations to contribute to Telstra’s graduate program. Eager to apply my knowledge in employee engagement, recruitment, and HR analytics within a dynamic corporate environment.
Overview
3
3
years of professional experience
Work History
Customer Service Team Member
Woolworths
10.2021 - Current
- Provided high-quality customer service, ensuring positive interactions and brand loyalty
- Assisted in team training and development, supporting new hires in adapting to workplace policies
- Developed conflict resolution and interpersonal skills by handling customer inquiries and complaints
- Managed cash transactions, POS systems, and stock control, contributing to efficient store operations
School-Based Trainee
Queensland Academy of Technology
02.2022 - 12.2022
- Completed hands-on business administration training, gaining exposure to HR processes and workplace compliance
- Assisted in employee documentation, data entry, and HR-related administrative tasks
- Developed proficiency in Microsoft Office Suite, HR software, and policy documentation
Education
Bachelor of Business - Human Resources
Griffith University
Certificate II in Hospitality -
Queensland Academy of Technology
Diploma of Business -
Shafston International College
10.2023
Certificate III in Business -
Queensland Academy of Technology
11.2022
Skills
- Customer service
- Employee training
- Team collaboration
- Microsoft Office
- Adaptability
- Reliability
Accomplishments
- Griffith Award for Academic Excellence (2024)
- Vocational Training Award
Hobbies and Interests
- Human Resources & Talent Development – Passionate about people management and workplace culture.
- HR Analytics & Business Strategy – Interested in using data to drive workforce decisions.
- Diversity & Inclusion – Committed to fostering inclusive workplace environments.
- Travel & Cultural Exploration – Enjoy discovering new places and understanding different cultures.
- Animal Welfare & Conservation – Passionate about animal care and environmental sustainability.
Timeline
School-Based Trainee
Queensland Academy of Technology
02.2022 - 12.2022
Customer Service Team Member
Woolworths
10.2021 - Current
Certificate II in Hospitality -
Queensland Academy of Technology
Diploma of Business -
Shafston International College
Certificate III in Business -
Queensland Academy of Technology
Bachelor of Business - Human Resources
Griffith University
Similar Profiles
Ishreen KaurIshreen Kaur
Retail Worker at WOOLWORTHSRetail Worker at WOOLWORTHS
Kara JonesKara Jones
Online Personal Shopper at WoolworthsOnline Personal Shopper at Woolworths
Jack AdamcewiczJack Adamcewicz
Customer Service/Online Supervisor at WoolworthsCustomer Service/Online Supervisor at Woolworths