Nicole Baltzer
Sydney,NSW
Summary
As a sales professional my career objective is to find a challenging sales role where I can leverage my expertise and skills to drive results. I am seeking a position that pushes me to excel, allows me to utilize my sales acumen, and provides opportunities for growth and development. I am eager to contribute my proven track record of success in sales to an organization that values innovation, teamwork, and customer-centric approach. My goal is to join a dynamic sales team where I can make a meaningful impact, exceed targets, and continuously improve my skills while driving revenue growth for the company. I am excited to take on new challenges and thrive in a dynamic and competitive sales environment, utilizing my experience, expertise, and passion for sales to achieve outstanding results.
Overview
10
10
years of professional experience
Work History
Business Sales Consultant
Employsure
05.2023 - Current
- Calling warm and cold leads and converting them into bookings
- Managing appointments and client relationship
- Maintaing an organized daily/monthly schedule
- Assisting prospects with information and knowledge on our services, along with legislation changes.
- Achieving daily, weekly and monthly KPI’s
- Helped team implement successful sales strategies
Administrative Assistant
Mountain Munchkins
09.2021 - 01.2023
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Established administrative work procedures to track staff's daily tasks.
- Answering phones
- Data entry
- Greeting visitors at reception
- Preparing, organizing and storing information in paper and digital form
Training and Development Officer
Imagine That Kids Photography
07.2016 - 08.2019
- Established set targets for teams, as well as myself to achieve.
- Face-to-face sales
- Analyzed and evaluated training effectiveness and program outcomes.
- Developed job-specific competencies and performance standards.
- Wrote training manuals for employees that were utilized in Imagine That to further performance
- Provided coaching and mentoring to employees.
- Trained employees to enhance success in field operations.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Developed and implemented effective lesson plans to cover necessary material.
- Identified training needs and planned classes accordingly.
- Assessed skill gaps for employees and developed training courses to meet identified needs.
- Developed and implemented successful onboarding program.
Promoter
Storm Promotions
04.2016 - 06.2016
- Engaged customers to communicate key product features.
- Greeted customers warmly and pleasantly answered inquiries.
- Created and coordinated seminars, community activities and provider activities to identify and generate valid leads.
- Scheduled appointments with potential customers for product installation.
- Set up and broke down promotional booths and tents and talked to potential customers for successful promotional events.
- Maintained clean, organized and professional work environment.
- Identified interested and qualified customers to provide potential customers with additional information regarding product.
- Established and maintained positive relationships with customers.
- Communicated product value, quality, and style to educate and entice potential customers.
- Maintained knowledge of current promotions and product features.
- Worked with team to achieve sales goals for products.
- Increased sales by effectively communicating product benefits.
Sales Promoter
Gotcha Kids Photography
02.2014 - 02.2016
- Achieved and exceeding targets
- Face to face sales
- Approaching customers and objection handling
- Requested contact information from potential customers to provide additional information.
- Traveled throughout Australia on travelling studios
- Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.
- Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
- Engaged customers and complied with company script requirements to promote and increase product sales.
- Created and perfected various pitch promotions to attract customers toward products.
- Established, organized and managed Points of Sales relationship by developing sales strategy and building brand awareness.
- Resolved customer issues and concerns by listening attentively, identifying root issue and implementing best resolution possible.
Education
Human Resource Certificate
Bow Valley College
Canmore, Alberta Canada01.2023
Advanced Excel Course + Microsoft Office Level III
Equilibrium School
Canmore, Alberta Canada10.2022
120hr TELSO Certificate Course
International Open Academy
Online05.2019
Diploma of Photography
Courses For Success
Online09.2016
Skills
- Achieving Set Targets
- Customer Relations
- Phone Call Answering
- Training and Development
- Negotiation
- Problem Solving
- Leadership
- Communication
- Office administration
Timeline
Business Sales Consultant
Employsure
05.2023 - Current
Administrative Assistant
Mountain Munchkins
09.2021 - 01.2023
Training and Development Officer
Imagine That Kids Photography
07.2016 - 08.2019
Promoter
Storm Promotions
04.2016 - 06.2016
Sales Promoter
Gotcha Kids Photography
02.2014 - 02.2016
Human Resource Certificate
Bow Valley College
Advanced Excel Course + Microsoft Office Level III
Equilibrium School
120hr TELSO Certificate Course
International Open Academy
Diploma of Photography
Courses For Success
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