Woodworking - interest in basic furniture design
Nicole Dodson
Accounts / Payroll
Aveley,Australia
Summary
Motivated professional with a sense of humor seeking to establish a career in Payroll/Accounts with a collaborative team. Pursuing a Diploma in Payroll Services, gaining experience in payroll processing, data entry, and teamwork. Possessing strong organizational skills, keen attention to detail, and dedication to accuracy.
Overview
19
19
years of professional experience
Work History
Senior Optical Dispenser (Cert IV qualified)
Bassendean Optical
01.2021 - Current
- Dispensing optical appliances
- Operation of varied optical equipment; (VFA / OCT / OPTOS / Colorimeter / DNEye / Impressionist / TRK)
- Operation of Optomate System
- Full range of administration tasks
- Conflict resolution / troubleshooting
- Website maintenance (Wix)
- Basic IT troubleshooting, equipment maintenance & repairs
- Maintain store data and primary contact information for suppliers of; Spectacle lenses / Contact lenses / Solutions and eye care
Optical Dispenser (Cert IV qualified) / Retail Manager
Specsavers Optometrists, Midland Gate/Morley/Ellenbrook
08.2013 - 01.2021
- Operation of Socrates POS system
- Utilising sales techniques to meet sales K.P.I.s & targets
- Staff training / leadership
- Conflict resolution / troubleshooting
- Tracking of store remakes
Customer Service > Optical Dispenser > Assistant SM > Store Manager
Laubman & Pank Optometrists, Midland/Belmont
09.2006 - 06.2012
- Staff Management (coaching & development)
- Processing of payroll / Data Entry
- Effectively execute & cascade company directives to team
- Achieve sales budgets & KPI's
- Ensure effective team coverage & ensure rosters match trading patterns
- Manage store & stock presentation to standards
- Conflict resolution
- Dispensing of corrective lenses
- Data Entry
- Liaising with laboratories, vendors and customers
Education
Diploma - Payroll Services (online)
Applied Education
Situational Leadership II - Internal workshop
Specsavers
01.2016
Intro to Coaching - Internal workshop
Specsavers
01.2016
Cert IV - Optical Dispensing
TAFE of NSW
01.2015
Certificate II - Business (Office Administration) & Secondary Graduation
Northam Senior High School (via C.Y. O’Connor College of TAFE)
Northam, Western Australia01.2001
Skills
- Problem / conflict resolution
- Customer service
- Effective communication (written & verbal)
- Coaching & leadership
- Process development
- Strong technological competency – I rapidly adapt to new software
- Microsoft Office Applications (strong)
- MYOB (basic skills)
Interests
I like working with my hands and fixing things
Pyrography - wood burning art
Reading - an avid reader
Excel spreadsheet development - interest in the functions and formulae
Timeline
Senior Optical Dispenser (Cert IV qualified)
Bassendean Optical
01.2021 - Current
Optical Dispenser (Cert IV qualified) / Retail Manager
Specsavers Optometrists, Midland Gate/Morley/Ellenbrook
08.2013 - 01.2021
Customer Service > Optical Dispenser > Assistant SM > Store Manager
Laubman & Pank Optometrists, Midland/Belmont
09.2006 - 06.2012
Situational Leadership II - Internal workshop
Specsavers
Intro to Coaching - Internal workshop
Specsavers
Cert IV - Optical Dispensing
TAFE of NSW
Certificate II - Business (Office Administration) & Secondary Graduation
Northam Senior High School (via C.Y. O’Connor College of TAFE)
Diploma - Payroll Services (online)
Applied Education
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