Woodworking - interest in basic furniture design
Nicole Dodson
Payroll / Accounts
Aveley,Australia
Work Preference
Summary
- I am a motivated professional moving to establish my career in Payroll/Accounts/Administration within a collaborative team.
- Recently completed Diploma in Payroll Services, I am looking to gain experience in live payroll processing and accounts administration while supporting team cohesiveness.
- With proven analytical skills and accuracy in data entry, I am eager to contribute to team success and further develop my professional skill set.
- When data integrity is in doubt, I prefer to design a purpose‑built spreadsheet and watch order emerge from chaos.
Overview
19
19
years of professional experience
5
5
years of post-secondary education
Work History
Senior Optical Dispenser (Cert IV qualified)
Bassendean Optical
Bassendean, WA
01.2021 - Current
- Varied administration tasks including end of month supplier statement reconciliation
- Operation and maintenance of Optomate System
- Dispensing optical appliances
- Operation of varied optical equipment
- Conflict resolution / troubleshooting
- Website maintenance
- Basic IT troubleshooting and equipment maintenance
- Maintain store data, product pricing and primary contact information for suppliers of; Spectacle lenses / Contact lenses / Solutions and eye care
Optical Dispenser (Cert IV qualified) / Retail Manager
Specsavers Optometrists, Midland Gate/Morley/Ellenbrook
08.2013 - 01.2021
- Operation of Socrates POS system
- Utilising sales techniques to meet sales K.P.I.s & targets
- Staff training / leadership
- Conflict resolution / troubleshooting
- Tracking of store remakes
Customer Service > Optical Dispenser > Assistant SM > Store Manager
Laubman & Pank Optometrists, Midland/Belmont
09.2006 - 06.2012
- Staff Management (coaching & development)
- Processing of timesheets
- Effectively execute & cascade company directives to team
- Achieve sales budgets & KPI's
- Ensure effective team coverage & ensure rosters match trading patterns
- Manage store & stock presentation to standards
- Conflict resolution
- Dispensing of corrective lenses
- Data Entry
- Liaising with laboratories, vendors and customers
Education
Diploma - Payroll Services (online)
Applied Education
07.2024 - 04.2026
Situational Leadership II - Internal workshop
Specsavers
06.2016 - 06.2016
Intro to Coaching - Internal workshop
Specsavers
05.2016 - 05.2016
Cert IV - Optical Dispensing
TAFE of NSW
01.2015 - 10.2015
Certificate II - Business (Office Administration) & Secondary Graduation
Northam Senior High School (via C.Y. O’Connor College of TAFE)
Northam, Western Australia 01.1999 - 12.2001
Skills
- Problem / conflict resolution
- Customer service
- Effective communication (written & verbal)
- Coaching & leadership
- Process development
- Strong technological competency – I rapidly adapt to new software
- Microsoft Office Applications (strong)
- MYOB (basic skills)
Interests
I like working with my hands and fixing things
Pyrography - wood burning art
Reading - an avid reader
Excel spreadsheet development - interest in the functions and formulae
Software
Microsoft Suite (strong interest in Excel)
MYOB AccountRight (Payroll specific in a student environment)
Strong technical competency - I enjoy learning and mastering new softwares and working on different platforms
Timeline
Diploma - Payroll Services (online)
Applied Education
07.2024 - 04.2026
Senior Optical Dispenser (Cert IV qualified)
Bassendean Optical
01.2021 - Current
Situational Leadership II - Internal workshop
Specsavers
06.2016 - 06.2016
Intro to Coaching - Internal workshop
Specsavers
05.2016 - 05.2016
Cert IV - Optical Dispensing
TAFE of NSW
01.2015 - 10.2015
Optical Dispenser (Cert IV qualified) / Retail Manager
Specsavers Optometrists, Midland Gate/Morley/Ellenbrook
08.2013 - 01.2021
Customer Service > Optical Dispenser > Assistant SM > Store Manager
Laubman & Pank Optometrists, Midland/Belmont
09.2006 - 06.2012
Certificate II - Business (Office Administration) & Secondary Graduation
Northam Senior High School (via C.Y. O’Connor College of TAFE)
01.1999 - 12.2001