Nicole Edmond
Gladstone,QLD
Summary
Experienced with managing cafe duties, including customer service and food preparation. Utilizes multitasking abilities to ensure smooth operations and customer satisfaction. Knowledge of maintaining clean and organized workspace while handling various tasks efficiently.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cafe Worker
Cafe63
01.2025 - Current
- Greeted customers and took orders.
- Managed inventory levels, coordinating stock replenishment to minimize shortages and optimize workflow.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
Delivery Driver
Rossco's Pizza
08.2024 - 01.2025
- Ensured timely and accurate deliveries while maintaining high customer satisfaction levels.
- Maintained accurate logs of deliveries, mileage, and fuel consumption for reporting purposes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Crew Member
McDonald's
08.2023 - 01.2025
- Maintained cleanliness and organization of work area, complying with health and safety standards.
- Collaborated with team to streamline workflow, reducing wait times during peak hours.
- Assisted in daily operations, ensuring efficient service delivery and customer satisfaction.
- Monitored inventory levels, restocking supplies to prevent shortages and maintain service efficiency.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Legal Assistant
Byrne and Co Lawyers
05.2024 - 05.2024
- school based work experience
- assisted with the preparation and witnessing of will signings.
- preformed basic administrative tasks including filing photocopying and organising.
- observed client interaction.
Front of House Server
Gladstone Bowls Club
06.2020 - 07.2023
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Maintained cleanliness and organization of dining area for optimal guest comfort.
- Handled cash transactions and processed payments accurately and efficiently.
- Adapted quickly to changing priorities while ensuring customer satisfaction.
- Contributed to team efficiency by promptly clearing tables and resetting them for incoming guests.
- Demonstrated strong knowledge of menu offerings, confidently answering questions and making personalized suggestions to guests.
Education
High School Diploma -
Toolooa State High School
Gladstone, QLD11-2024
Skills
- Teamwork and collaboration
- Customer service
- Cleanliness and hygiene
- Flexible schedule
Certification
- RSA
- Cert 2 in workplace skills
Timeline
Cafe Worker
Cafe63
01.2025 - Current
Delivery Driver
Rossco's Pizza
08.2024 - 01.2025
Legal Assistant
Byrne and Co Lawyers
05.2024 - 05.2024
Crew Member
McDonald's
08.2023 - 01.2025
Front of House Server
Gladstone Bowls Club
06.2020 - 07.2023
High School Diploma -
Toolooa State High School
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