Olivia Henning
Summary
I am a friendly, self-motivated individual with a positive can-do attitude and a strong work ethic. I am seeking employment where I have the opportunity to learn and develop new skills and I am willing to undertake further training required for the role. I have good communication skills and experience providing a high standard of customer service.
Overview
5
5
years of professional experience
Work History
Cafe Worker
Jabba Coffee
Manjimup, WA
09.2024 - 11.2025
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Promoted cafe offerings through engaging interactions with customers, highlighting specials or new menu items.
All Round Staff
Tall Timbers
Manjimup, WA
12.2022 - 11.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Supported smooth restaurant operations by promptly restocking necessary supplies during peak hours.
- Improved kitchen efficiency by assisting in food preparation and maintaining a clean work environment.
- Greeted new customers, discussed specials, and took drink orders.
All Rounder
Farmhouse Pizza
Manjimup, WA
03.2021 - 01.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations
- Enhanced customer satisfaction by promptly greeting and efficiently taking orders from patrons.
- Reduced cross-contamination risks by diligently separating and washing dishes from different food preparation stations.
Sandwich Artist
Subway
O'Connor, WA
02.2021 - 03.2021
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Education
High School Diploma -
Manea Senior High School
Bunbury, WA10-2025
Certificate II in Salon Assistant
South Regional TAFE
WA06-2024
Certificate III Fitness
South Regional TAFE
WA10-2025
Swim Teacher
Royal Life Saving
Perth, WA04-2025
Pool Lifeguard
Royal Life Saving
Perth04-2025
Skills
- Teamwork and collaboration
- Cleanliness and hygiene
- Flexible schedule
- Attention to detail
- Organization
- Guest service
- Friendly, positive attitude
- Excellent customer service
- Strong communicator
Timeline
Cafe Worker
Jabba Coffee
09.2024 - 11.2025
All Round Staff
Tall Timbers
12.2022 - 11.2024
All Rounder
Farmhouse Pizza
03.2021 - 01.2022
Sandwich Artist
Subway
02.2021 - 03.2021
High School Diploma -
Manea Senior High School
Certificate II in Salon Assistant
South Regional TAFE
Certificate III Fitness
South Regional TAFE
Swim Teacher
Royal Life Saving
Pool Lifeguard
Royal Life Saving