Pearl Takerei
Cafe All-rounder
Sydney,Leppington
Summary
Proven performer, amicable people person conducive to the smooth running of a fast paced cafe/bistro environment. Immaculately presented, honest, reliable skilled cafe all rounder and Barista. Philanthropist and charitable volunteer. Would be an asset to any working environment.
Overview
5
5
years of professional experience
Work History
Cafe Worker
Cornwall Park Cafe
Cornwall Park Pohutakawa Drive, Epsom, Auckland
10.2020 - 09.2024
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Produced food and drink products adhering to company quality and quantity standards.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Supported fellow team members in achieving a smooth workflow during peak hours.
- Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
- Assisted in inventory management, tracking stock levels and reporting low supplies to the manager for timely reordering.
- Resolved customer complaints promptly, offering solutions that ensured satisfaction while maintaining professionalism.
- Maintained clean and attractive product displays to entice customer purchases.
- Assisted in training new staff members on café procedures, policies, and customer service standards to ensure a consistent experience for all patrons.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prepared salads, soups and sandwiches for customers.
- Completed milkshakes and ice cream desserts for customers.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Apprentice Carpet Layer
Complete Carpet Services
Auckland New Zealand
04.2019 - 10.2020
- Assisted in the removal of old flooring materials, ensuring a clean and prepared surface for new carpet installations.
- Contributed to increased job completion rates by swiftly moving between tasks and assisting team members as needed.
- Proactively addressed potential issues during installations by identifying problem areas before they became critical, preventing costly mistakes.
- Improved overall efficiency by maintaining an organized workspace throughout the installation process.
- Ensured safety during installations by properly using tools and equipment, reducing workplace accidents.
Skills
- Teamwork and Collaboration
- Cleanliness and hygiene
- Attention to Detail
- Punctual and Reliable
- Bilingual
- Cash handling proficiency
- Issue Resolution
- Bar Management
- Public Speaking
- Seasonal maintenance
- Maintaining equipment
- Power Tool Operation
Additional Information
Volunteered for 3 years landscaping and maintaining a large property in Papakura, Auckland, including operating a wood-chipper, chainsawing, water blasting, experience in exterior paint preparation, assisting air conditioning maintenance and assembling scaffolding
Languages
English
Native or Bilingual
Spanish
Upper intermediate (B2)
Timeline
Cafe Worker
Cornwall Park Cafe
10.2020 - 09.2024
Apprentice Carpet Layer
Complete Carpet Services
04.2019 - 10.2020