Pearl Takerei

Cafe Worker

Cornwall Park Cafe

10.2020 - 09.2024

Maintained a clean and organized café environment, adhering to health and safety regulations.
Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
Produced food and drink products adhering to company quality and quantity standards.
Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
Supported fellow team members in achieving a smooth workflow during peak hours.
Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
Assisted in inventory management, tracking stock levels and reporting low supplies to the manager for timely reordering.
Resolved customer complaints promptly, offering solutions that ensured satisfaction while maintaining professionalism.
Maintained clean and attractive product displays to entice customer purchases.
Assisted in training new staff members on café procedures, policies, and customer service standards to ensure a consistent experience for all patrons.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Accurately operated cash register to process customer payments.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Prepared salads, soups and sandwiches for customers.
Completed milkshakes and ice cream desserts for customers.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.