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A caring and experienced customer focused worker, now moving into the disability support field. With over five years spent in busy hospitality and gaming settings, I’ve built strong skills in empathy, communication, and delivering excellent service. I’m passionate about making a real difference in people’s lives by offering respectful, person centred care and support.

Proven Bar, Gaming, and TAB Attendant with a track record of enhancing customer satisfaction and maintaining financial accuracy at The Railway Hotel / SOPO Brewing Co. Demonstrates a strong work ethic and team player attitude, excelling in cleanliness, record-keeping, and cash handling. Skilled in creating a safe, welcoming environment, significantly contributing to business growth through exceptional service and operational efficiency.
Developed critical customer service and communication skills in fast-paced environment. Adept at handling diverse tasks and ensuring positive customer experience. Seeking to transition into new field utilizing these transferable skills.

Hardworking team player effective at multitasking to satisfy customers in a fast-paced bar, gaming and restaurant setting. Driven Insurance Account Manager and customer service professional with insurance agency experience, dealing daily with people from all walks of life.

Motivated and detail-oriented Bachelor of Laws / Bachelor of Commerce (Finance) student with hands-on experience in regulatory compliance, customer service, and financial oversight within the hospitality industry. Demonstrates strong communication skills, a solid understanding of legal principles through academic study, and a proven ability to operate in fast-paced, high-responsibility environments. Eager to apply legal knowledge, administrative capabilities, and a commitment to professionalism in a paralegal or legal assistant role.

PEI-LING LIAO

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Gaming Attendant/TAB

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