Phoebe Murgoska-Brooks
Sydney,NSW
Summary
I am a student Enrolled Nurse who has been working in disability support work for 3+ months. I am kind and compassionate and have a passion for helping people. I am trained in manual handling, mobility assistance, toileting and all personal care.
Overview
5
5
years of professional experience
Work History
Disability Support Worker
Empowered Living Care
01.2024 - Current
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
- Provided emotional support to individuals with physical or mental disabilities.
- Monitored client progress and reported any changes in behavior or health conditions to superiors.
- Transported participants to appointments, social events, and other activities as needed.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Used safe manual handling techniques when moving, turning or lifting a participant.
- Helped participants move in and out of beds, baths and wheelchairs by following safe lifting techniques.
Crew Member
Mcdonalds
03.2020 - 01.2021
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
- Drove team success by completing assigned task quickly and accurately.
- Packed all fast food products in approved containers, cups and bags.
- Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Retail Assistant
Priceline Pharmacy
05.2019 - 12.2019
- Answered questions about current promotions and resolved issues according to store policies.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Drove sales by successfully employing strategies such as upselling and cross-selling.
- Increased customer service feedback scores by delivering outstanding service to customers daily.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Education
Diploma - Nursing
TAFE
12-2024
High School Diploma -
Lasalle Catholic College
12-2018
Skills
- Experience with Incident Reports
- Experience with Personal Care
- Experience with risk assessments
- Experience with progress notes and documentation
- Experience with manual handling
- Experience in checking vital signs and BGL
- Experience with social support and community access
- Experience with Daily living assistance
- First-aid and CPR Certificate
- Experience with Toileting assistance
Availabilities
Monday all day
Tuesday all day
Saturday all day
Sunday all day
References
References available upon request.
Timeline
Disability Support Worker
Empowered Living Care
01.2024 - Current
Crew Member
Mcdonalds
03.2020 - 01.2021
Retail Assistant
Priceline Pharmacy
05.2019 - 12.2019
Diploma - Nursing
TAFE
High School Diploma -
Lasalle Catholic College
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