RAHMA ABDILLE
Customer Service Representative / Retail Sales Assistant
Moonee ponds
Summary
Customer-focused Sales and Service Assistant with a background in retail and cashier operations. Skilled in delivering exceptional customer service, processing transactions efficiently, and handling inquiries with professionalism. Proficient in time management, fostering customer relationships, and utilizing problem-solving techniques to elevate the overall shopping experience. Strong communicator with exceptional organizational skills, adept at managing multiple projects concurrently within tight deadlines. Possessing excellent problem-solving abilities and the capacity to think quickly to devise innovative solutions.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Sales and Services Assistant
Woolworths Group Limited
11.2023 - Current
- Provide friendly and efficient customer service, ensuring a positive shopping experience.
- Operate cash registers and handle transactions, including cash, card, and digital payments.
- Assist customers with inquiries, product information, and resolving complaints professionally.
- Maintain accurate cash handling and end-of-shift reconciliation.
- Collaborate with team members to maintain a clean and safe work environment.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Education
Bachelor of midwifery and nursing -
Victoria University
Melbourne, Australia 01.2025 - 01.2028
Skills
- Customer service excellence
- Cash handling & POS operation
- Problem-solving & conflict resolution
- Time management & multitasking
- Communication & teamwork
- Fast learner
- Time management
- Team collaboration
Certification
First aid certificate
Timeline
Bachelor of midwifery and nursing -
Victoria University
01.2025 - 01.2028
Sales and Services Assistant
Woolworths Group Limited
11.2023 - Current
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