RAKESH MADDI
90 Palm Beach Dr, Patterson Lakes,VIC
Summary
Dedicated and customer-focused retail professional with extensive experience in convenience retail, fuel operations, customer service, inventory management, and food preparation within fast-paced environments. Proven ability to manage multiple responsibilities while delivering exceptional customer experiences and maintaining operational excellence. Strong communication, problem-solving, and teamwork skills with a commitment to workplace safety, efficiency, and customer satisfaction. Highly adaptable, reliable, and capable of working independently or collaboratively to achieve business goals.
Overview
1
1
year of professional experience
Work History
Console Operator
7-Eleven
Aspendale Gardens, VIC
02.2025 - Current
- Deliver exceptional customer service in a high-volume retail environment.
- Operate POS systems and process cash, EFTPOS, and digital transactions accurately.
- Manage inventory replenishment and maintain optimal stock levels.
- Ensure store presentation, cleanliness, and merchandising standards are consistently maintained.
- Handle customer enquiries and complaints professionally while maintaining high customer satisfaction.
- Support daily store operations including food preparation, stock rotation, and safety compliance.
- Work efficiently under pressure while maintaining accuracy and attention to detail.
- Contribute to achieving store performance and operational targets.
Console Operator
United Petroleum Patterson Lakes Australia
Patterson Lakes, Australia
- Provided outstanding customer service while managing multiple operational responsibilities.
- Prepared and served bakery products including pies, rolls, cookies, muffins, and toasties.
- Maintained food safety, hygiene, and temperature control standards.
- Processed customer transactions accurately and efficiently.
- Managed stock replenishment, product rotation, and merchandising activities.
- Ordered and maintained inventory for food and beverage products.
- Stacked and replenished refrigerated beverages and store merchandise.
- Handled manual lifting tasks safely, including products weighing up to 20 kg.
- Resolved customer concerns effectively to ensure positive customer experiences.
- Collaborated with team members to maintain smooth daily store operations.
All Rounder
AliQapu Persian Restaurant
KEW, VIC
- Assisted with food delivery and customer interactions.
- Maintained cleanliness and hygiene standards.
- Supported stock management and general operational duties.
- Worked effectively within a multicultural team environment.
Education
Skills
- Strong customer relationship management skills
- Ability to work efficiently in high-pressure environments
- Excellent communication and interpersonal abilities
- Strong organisational and multitasking capabilities
- Reliable, punctual, and adaptable
- Fast learner with a positive attitude
- High level of professionalism and integrity
- Ability to work independently and as part of a team
ADDITIONAL INFORMATION
- Full Australian Work Rights
- Available to work weekdays, weekends, public holidays, and rotating shifts
- Valid driver's licence
Timeline
Console Operator
7-Eleven
02.2025 - Current
All Rounder
AliQapu Persian Restaurant
Console Operator
United Petroleum Patterson Lakes Australia