Ramneeka Virdee
Melbourne,Australia
Summary
I am a proactive and goal-oriented individual with strong time management and problem-solving skills. I am committed to continuous learning and actively seek opportunities to gain and apply new skills. I bring a diverse range of job experiences that have contributed to both my professional development and personal growth. I strive to use these strengths to drive team success and support the overall goals of the organization.
Overview
6
6
years of professional experience
Work History
Optical Dispenser
Oscar Wylee
06.2024 - Current
- Skillfully handled customer complaints, resolving issues promptly and professionally to maintain client loyalty.
- Collaborated with optometrists to ensure accurate prescription fulfillment and optimal visual outcomes for customers and dispense glasses.
- providing lens materials, coatings, tints, and other optical options available to suit specific requirements.
- Managed appointment scheduling efficiently while minimizing wait times for customers seeking consultations or adjustments.
- styling customers with glasses frames that would be suitable for them.
Retail Sales Associate
YD
06.2023 - Current
- stylist (men's clothing, specifically formal wear + casual wear)
- cash handling
- returns and exchanges
- alterations
- stocktakes
- KPI's and individual commision
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Christmas Casual Retail Assistant
Bras N Things
09.2023 - 01.2024
- fashion intimate retail (women's clothing)
- styling
- Created inviting environment for customers by maintaining customer service (ensured it was a safe and comfortable environment for customers)
- opening and closing shifts
Sales Assistant
Lovisa
03.2020 - 04.2023
- Customer service duties
- Putting through sales (POS) - Cash handling
- Piercing
- Working towards KPI's
- stocktakes
- stylist
Admin Assistant
HRV ADVISORY AND DR STUDY
12.2019 - 04.2021
- setting up clients on data base
- filing
- reception duties
- arranged meetings
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Education
Bachelor of Arts - Education
Deakin University
Melbourne, VIC06-2025
Beaconhills College
Melbourne, VIC11-2022
Skills
- Communication and interpersonal skills
- Teamwork
- Customer service
- Problem solving
- Multitasking Abilities
Timeline
Optical Dispenser
Oscar Wylee
06.2024 - Current
Christmas Casual Retail Assistant
Bras N Things
09.2023 - 01.2024
Retail Sales Associate
YD
06.2023 - Current
Sales Assistant
Lovisa
03.2020 - 04.2023
Admin Assistant
HRV ADVISORY AND DR STUDY
12.2019 - 04.2021
Bachelor of Arts - Education
Deakin University
Beaconhills College
Similar Profiles
Vanessa KaticVanessa Katic
Retail Business Owner at Oscar WyleeRetail Business Owner at Oscar Wylee
CHRISTINE FERNANDOCHRISTINE FERNANDO
ACCOUNTS PAYABLE OFFICER at Oscar Wylee Pty LtdACCOUNTS PAYABLE OFFICER at Oscar Wylee Pty Ltd
Vintu Vivek KumarVintu Vivek Kumar
Customer Service and Optical Assistant at Oscar Wylee (NZ) Pty LimitedCustomer Service and Optical Assistant at Oscar Wylee (NZ) Pty Limited
Prashant RegmiPrashant Regmi
Django Project Team Leader at Skill SyncDjango Project Team Leader at Skill Sync
Nadia LeggieriNadia Leggieri
Legal Assistant at Slater and Gordon LawyersLegal Assistant at Slater and Gordon Lawyers