Rebecca Cioffi
Newtown,Australia
Summary
Dedicated and performance-driven Section Waiter with 4 years of experience in upscale restaurants and luxury hospitality. Proven ability to manage a dining section efficiently, provide personalized service, and maintain high standards under pressure. Strong team player with excellent communication skills and a sharp eye for detail. Committed to creating seamless, high-quality guest experiences and contributing to the overall success of the service team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Section Waiter
The Pillars
Sydney, New South Wales
04.2025 - Current
- Managed table payments accurately while safeguarding guest privacy.
- Created memorable dining experiences through meticulous attention to detail.
Section Waiter and Bartender
Locali By Romeo's IGA
Sydney Wynard, New South Wales
04.2025 - Current
- Crafted high-quality espresso, cappuccinos, and specialty beverages using advanced latte art techniques.
- Managed dining room section independently, ensuring prompt and courteous service for food and drinks.
- Processed payments accurately at the table, utilizing various payment methods for efficiency.
- Coordinated with kitchen staff to guarantee timely delivery of orders, improving guest satisfaction.
Section Waiter
Postino Osteria
Summer Hill
10.2024 - 01.2025
- Managed designated dining room section, ensuring prompt and professional service during each shift.
- Collaborated closely with kitchen staff and commis waiters for accurate dish delivery.
- Welcomed guests from arrival to bill settlement, enhancing personalized dining experiences.
- Resolved guest requests and complaints efficiently, fostering high satisfaction and loyalty.
- Utilized effective upselling techniques to boost average spending and overall revenue.
- Trained new team members on service standards and internal procedures.
- Anticipated guest needs while maintaining attention to detail for memorable service.
Section Waiter
Il vecchio porto
Olbia, Sardinia
04.2022 - 09.2024
- Greeted and seated guests, enhancing their dining experience with personalized menu suggestions.
- Managed reservations and order entries to ensure efficient and seamless service flow.
- Maintained cleanliness and organization in the dining area, contributing to a warm and welcoming environment.
- Accommodated guests’ dietary needs and preferences by recommending suitable menu options.
- Accurately handled end-of-shift cash closing, ensuring proper payment processing and reconciliation.
- Monitored stock levels and supported inventory control by reporting shortages and assisting with restocking.
Commis De Rang
Ortiga
Turin, Italy
12.2020 - 02.2022
- Facilitated smooth service flow by preparing tables, replenishing beverages, and clearing dishes.
- Delivered food and drinks promptly while ensuring order accuracy at each table.
- Maintained cleanliness and organization of dining and service areas throughout shifts.
- Restocked service stations and reported inventory shortages to support team efficiency.
Education
Diploma -
Majorana
Turin, TO, Piedmont06-2021
Skills
- Customer service excellence
- Reservation management
- Menu presentation and service
- Cash handling and food support
- Team collaboration
- Professional communication
- Problem solving and adaptability
- Conflict resolution
- Inventory management
- Time organization
- Attention to detail
- Stress management
Languages
English
Professional
Spanish
Elementary
Italian
Native/ Bilingual
Certification
- The certificate expires on 23/10/2029
References
References available upon request.
Timeline
Section Waiter
The Pillars
04.2025 - Current
Section Waiter and Bartender
Locali By Romeo's IGA
04.2025 - Current
Section Waiter
Postino Osteria
10.2024 - 01.2025
Section Waiter
Il vecchio porto
04.2022 - 09.2024
Commis De Rang
Ortiga
12.2020 - 02.2022
Diploma -
Majorana
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