Renee Lewis Collier
Pallarenda
Summary
Enthusiastic Bench Jeweler with several years experience in jewellery repair, design and creation. Passionate about jewellery design alongside creating the most positive and memorable experience for clients. Driven professional with an eye for detail bringing background in jewellery and sales.
Overview
18
18
years of professional experience
Work History
Retail Sales Assistant
Harvey Norman Townsville
Garbutt
02.2015 - Current
- Provided excellent customer service, resolving issues and answering queries promptly.
- Assessed customer product needs and interests in order to best recommend suitable items.
- Employed strong relationship-building skills and consistent follow-through to improve customer satisfaction.
- Department Manager Cover during periods of leave.
- Merchandising of the Small Appliances Department.
- Assisted in the preparation and execution of stocktakes including rectifying variances.
- Organized and maintained department warehouse space.
- Receiving, inputting and labelling of incoming stock.
- Assisting customers with after sales service in the handling of repairs.
- Liaising with Manufacturer’s on behalf of the Store and our Customers regarding product issues.
Retail Sales Assistant
Myer
Townsville
09.2012 - 02.2015
- Greeted customers and assisted in locating departments and items.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Managed cash register operations using POS system and processed sales and returns.
- Handled inventory control procedures such as scan counts and stock replenishment.
Apprentice Jeweler/Jeweler
Jewellery By Design
Townsville
07.2009 - 08.2012
- Developed and maintained effective working relationships with other apprentices, colleagues and clients.
- Handled cleaning and repairs of client peices.
- Consulted with clients to create custom handmade designs.
- Assisted in maintaining the workshop alongside my personal workspace.
Apprentice Jeweler
T City Jewellery (Xotic Jewellery)
Townsville
10.2006 - 04.2009
- Handled repairs, cleaning and polishing of client peices.
- Maintained the workshop areas.
- Delivered and collected repairs to/from local businesses we contracted for.
Education
Certificate III Jewellery Manufacturing -
Southbank Institute of Technology
Southbank Brisbane01-2010
Skills
- Attention to detail
- Good time management
- Confident problem solving
- Collaboration skills
- Pearl stringing
- Customer service
References
Rob Purcell
Harvey Norman Electrical Proprietor
Rob.purcell@au.harveynorman.com
Ian Piggott
Harvey Norman Electrical 2IC
0410 975 989
Lance Horrigan
Harvey Norman Computers 2IC
0438 680 719
Timeline
Retail Sales Assistant
Harvey Norman Townsville
02.2015 - Current
Retail Sales Assistant
Myer
09.2012 - 02.2015
Apprentice Jeweler/Jeweler
Jewellery By Design
07.2009 - 08.2012
Apprentice Jeweler
T City Jewellery (Xotic Jewellery)
10.2006 - 04.2009
Certificate III Jewellery Manufacturing -
Southbank Institute of Technology