Rhianna Williams
Summary
Proven Administration Officer with evidence enhancing client satisfaction at Thomas Logistics. Delivering timely transport solutions and exceptional customer service. Skilled in administrative support and customer relations, with a passion in transport and logistics systems and procedures.
Overview
3
3
years of professional experience
Work History
Administration Officer
Thomas Logistics
Braeside, VIC
09.2022 - Current
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Customer Service Representative
Fusion Freight
Braeside, VIC
08.2021 - 08.2022
- Enhanced client satisfaction by providing timely and accurate information on same day delivery services.
- delivered exceptional customer service by actively listening to concerns and promptly addressing them.
Education
Year 7 - Year 12 -
Mount Erin Secondary College
Frankston, VICSkills
- Administrative Support
- Customer Relations
- Transport estimate costs and delivery time lines provided to clients
- Accounting and Warehouse Management System maintained for new and existing customers
References
Emily Reuter - National Commercial and Contracts Manager Intermodal
0423 587 643
Emily_Reuter@Linfox.com
Andrew Webb - General Manager
andrew.webb@thomaslogistics.com.au
8587 3600
Timeline
Administration Officer
Thomas Logistics
09.2022 - Current
Customer Service Representative
Fusion Freight
08.2021 - 08.2022
Year 7 - Year 12 -
Mount Erin Secondary College