ROSS HALLORAN
Summary
All-rounder with 6 years of diverse experience in hospitality, demonstrating a strong commitment to enhancing customer experiences and team morale. Skilled in team leadership, customer service, and training, with a proven ability to remain calm under pressure and deliver exceptional service. Passionate about leveraging problem-solving abilities and innovative approaches to drive improvement and ensure guest satisfaction.
Overview
5
5
years of professional experience
Work History
Cafe All Rounder
The Herbert Cafe
2025.04 - 2025.06
- Produced food and drink products adhering to company quality and quantity standards.
- Supported fellow team members in achieving a smooth workflow during peak hours.
ALL ROUNDER
Farro Pizzeria
2025.03 - 2025.06
- Remained calm under pressure, ensuring better performance during peak hours.
- Fostered a welcoming environment, enhancing team morale and improving customer interactions during busy shifts.
CAFE SUPERVISOR
Dubb restaurant
2023.01 - 2025.01
- Established and maintained exceptional customer service.
- Delivered in-depth training to floor staff, promoting strong service performance.
HEAD WAITER
The Soho hotel London 5 Star Hotel
2022.06 - 2022.12
- Guided menu choices, enhancing guest satisfaction with detailed dish knowledge.
- Efficiently served numerous guests, maintaining high standards in a dynamic setting.
BAR SUPERVISOR
The Stage Head Dublin
2020.01 - 2022.05
- Maintained accurate inventory records and conducted regular audits, ensuring compliance and preventing stock discrepancies.
Education
Diploma - undefined
RSA certification
Melbourne, Australia02.2025
Diploma - undefined
Dublin Barista School
Dublin, Ireland09.2022
Event Management
Ballsbridge college
Ballsbridge, Dublin01.2019
Photography
IADT
Dun Laoghaire, Dublin01.2018
Skills
- Customer Service
- Bartending
- Barista
- Problem Solving
- Training
- Event Management
Timeline
Cafe All Rounder
The Herbert Cafe
2025.04 - 2025.06
ALL ROUNDER
Farro Pizzeria
2025.03 - 2025.06
CAFE SUPERVISOR
Dubb restaurant
2023.01 - 2025.01
HEAD WAITER
The Soho hotel London 5 Star Hotel
2022.06 - 2022.12
BAR SUPERVISOR
The Stage Head Dublin
2020.01 - 2022.05
Diploma - undefined
RSA certification
Diploma - undefined
Dublin Barista School
Event Management
Ballsbridge college
Photography
IADT