Ryan Skeggs
Hughesdale,VIC
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
14
14
years of professional experience
Work History
Vic State Manager
Full House Group / Entain
Melbourne, Vic
07.2010 - 07.2024
- Oversaw implementation of marketing campaigns across all state locations.
- Monitored customer service levels in each location to ensure quality standards were met.
- Coordinated logistics for special events throughout the state.
- Conducted interviews with potential candidates for open positions in the region.
- Analyzed market trends to identify opportunities for growth in the region.
- Created reports outlining progress towards goals and objectives set by executive leadership team.
- Partnered with vendors to negotiate favorable contracts for supplies and services.
- Managed state-level budgeting and financial operations.
- Developed key relationships with local business leaders and community stakeholders.
- Resolved customer complaints promptly, offering appropriate solutions when necessary.
- Evaluated employee performance on an ongoing basis, providing feedback as needed.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Education
Qualified Automotive Body Builder - Automotive Body Building
Kangan Batman Automotive Centre of Excellence
Melbourne, VIC11-2009
Some College (No Degree) - HIgh School
Karingal Park Secondary College
Frankston, VICSkills
- Sales Leadership
- Relationship Management
- Revenue Growth
- Administrative Oversight
- Human Resources Management
- Operations Management
References
References available upon request.
Timeline
Vic State Manager
Full House Group / Entain
07.2010 - 07.2024
Qualified Automotive Body Builder - Automotive Body Building
Kangan Batman Automotive Centre of Excellence
Some College (No Degree) - HIgh School
Karingal Park Secondary College
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