Saandra Johny
Darwin,Australia
Summary
Recent Psychology graduate with a strong service background, skilled in both independent and team work. Currently serving as an Administrative Officer 3 in Child Protection - Central Intake Team, excelling in organization, time management, and multitasking. Proficient in processing online reports of child abuse, coordinating police checks, and facilitating stakeholder communication. Dedicated to confidentiality, fostering positivity, and pursuing continuous growth.
Overview
6
6
years of professional experience
Work History
Child Protection Officer - Central Intake Team
Department of Territory Families, Housing and Communities
Darwin, NT
06.2023 - Current
- Provided efficient, effective, and culturally responsive service to Territorians contacting the Child Protection services via phone intakes and online notifications.
- Received phone calls and online notifications, gathered relevant information, assessed needs, and provided advice on appropriate service responses for children and families.
- Accurately recorded information in departmental systems in a timely manner.
- Developed and maintained a thorough understanding of internal and external services for children and families to make informed decisions.
- Worked within the legislative framework, including the Care and Protection of Children Act and Youth Justice Act, adhering to departmental policies and procedures.
- Demonstrated strong organizational skills and the ability to work under pressure to meet deadlines.
- Managed sensitive matters with confidentiality, sensitivity, and integrity.
Casual Team Member
Charles Darwin University Bookshop
Brinkin, NT
04.2023 - 01.2024
- Offered reference aid to patrons in-person, over the phone, and via email.
- Managed library equipment like computers, printers, copiers, and scanners.
- Conducted basic maintenance duties including shelf dusting and carpet vacuuming.
- Processed new materials through cataloging, labeling, and computer system entry.
- Conducted regular inventory checks to maintain database accuracy and verified incoming shipments against purchase orders.
Before and After School Care Assistant
Camp Australia
Darwin, Australia
05.2022 - 04.2023
- Observed play activities, implementing behavior redirection as needed
- Applied positive behavior management techniques to enhance social and emotional development
- Planned and guided age-appropriate tasks such as reading, crafts, and role-playing
- Balanced schedule effectively between rest, active play, and instruction
- Provided care for 20+ children aged 6 to 15, ensuring access to outdoor activities and preparing healthy meals based on dietary guidelines
Church Volunteer
St Paul's Catholic Church
Rapid Creek, NT, Australia
03.2022 - 03.2023
- Educated and supervised children aged 6-8
- Led Sunday school sessions to instill faith values
- Acted as a positive role model for older youth
- Demonstrated appropriate demeanor, attire, and communication
Casual Team Member
Independent Employer
Stuart Park, NT, Australia
02.2022 - 02.2022
- Implemented FIFO inventory method for organized and stocked shelves
- Assisted with lifting and moving merchandise for customers and stock clerks
- Maintained cleanliness and disinfection protocols for customer safety
- Processed various payment methods for customer purchases
Church Volunteer
Our Lady of The Rosary Church
Doha, Qatar
02.2018 - 03.2020
- Sunday school teaching assistant for grades 4 and 5
- Performed duties accurately and efficiently
- Cultivated courteous working relationships
- Ensured child safety, monitored building access, engaged children in activities
Education
Bachelor's of Psychological Science -
Charles Darwin University
04-2024
Senior Secondary -
National Institute of Open Schooling
08.2020
High School -
Birla Public School
03.2018
Skills
- Active listening
- Classroom Management
- Flexibility and Adaptability
- Effective Time Management and Organization
- Record-keeping requirements
- Teamwork
- Multitasking
- Cultural Sensitivity
References
References available upon request.
Timeline
Child Protection Officer - Central Intake Team
Department of Territory Families, Housing and Communities
06.2023 - Current
Casual Team Member
Charles Darwin University Bookshop
04.2023 - 01.2024
Before and After School Care Assistant
Camp Australia
05.2022 - 04.2023
Church Volunteer
St Paul's Catholic Church
03.2022 - 03.2023
Casual Team Member
Independent Employer
02.2022 - 02.2022
Church Volunteer
Our Lady of The Rosary Church
02.2018 - 03.2020
Bachelor's of Psychological Science -
Charles Darwin University
Senior Secondary -
National Institute of Open Schooling
High School -
Birla Public School
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