Sahiba Sethi
Tarneit
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Administration Officer
KAL Training
03.2024 - Current
- Resolve student queries and issues swiftly to boost satisfaction and maintain enrolments
- Enhance sales processes through actionable feedback to management
- Lead sessions on teamwork and leadership to strengthen team coordination
- Conduct regular inventory checks to ensure optimal stock levels
Customer Engagement Executive
Fembuddy Private Ltd
06.2023 - 02.2024
- Supervised a team of 10+ customer service associates, including training on advanced sales techniques
- Introduced a new training program, boosting average sales per customer by 7%
- Raised customer satisfaction rating from 80% to 83% within six months
- Developed comprehensive training materials covering all aspects of product sales and customer engagement
Business Development Associate
Younity.in
01.2022 - 01.2023
- Excelled in overcoming objections through effective product demonstrations and persuasive communication
- Managed payment processing and delivery coordination to ensure customer satisfaction
- Delivered professional sales presentations to individuals and groups, enhancing customer relationships
- Provided feedback to management, refining sales processes and sustaining revenue through new and existing accounts
Education
Masters of Cybersecurity -
AAHE, Melbourne
07.2026
Certificate III - Individual Support
Albert Education & Training
09.2024
Bachelor of Business Administration -
Panjab University
05.2023
Skills
- Communication
- Problem Solving
- Multitasking
- Ethics
- Technical Proficiency
- Schedule Management
- Accounting understanding
- Relationship Building
- Attention to Detail
- Team Collaboration
Availability
Monday, Tuesday, Wednesdays, Thursdays , Fridays, Saturdays and Sundays
Timeline
Administration Officer
KAL Training
03.2024 - Current
Customer Engagement Executive
Fembuddy Private Ltd
06.2023 - 02.2024
Business Development Associate
Younity.in
01.2022 - 01.2023
Masters of Cybersecurity -
AAHE, Melbourne
Certificate III - Individual Support
Albert Education & Training
Bachelor of Business Administration -
Panjab University
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