Salem Moria Uluilelata
37 Ebony St Cranbourne,Vic
Summary
I am a dynamic leader with a proven track record at Johnny Bigg, enhancing team performance and streamlining operations for optimal customer satisfaction.,Proficient in staff development and problem resolution, exhibiting a positive attitude and the ability to learn quickly. Excelled in marketing management, achieving significant KPIs, and fostering a results-driven team environment. I am a communicative 2IC Manager offering 5 years going on to 6 years of comprehensive experience providing administrative and operational support to managers. Within the years of managing i polish in motivating staff to meet personal and company goals by planing and implementing a variety of strategies to boost productivity. I am a strong team leader possessing mature decisions that does not only benefit the company but myself as a whole.
Overview
7
7
years of professional experience
Work History
2IC Manager
Johnny Bigg
11.2019 - Current
- Fostered a positive work environment by promoting teamwork, open communication, and employee recognition initiatives.
- Managed store operations on a daily basis, streamlining workflows and ensuring prompt task completion to maximize the overall customer experience.
- Led weekly staff meetings to discuss operational updates, address concerns or challenges as well as making sure KPIs for employees were at a standard or met beyond required.
- Contributed to building a high-performing team by actively participating in the recruitment, hiring, and onboarding processes.
Warehouse Packer
Star Poultry
10.2020 - 04.2022
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
Picker Packer
Amazon
07.2020 - 03.2021
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Cashier Team Lead
Shark Attack
09.2017 - 04.2020
- Greeted customers with the uppermost customer service and making sure orders were correct.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocktake
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Education
Bachelor of Business Management - Business
La Trobe University
Bundoora09.2026
High School - Year 12
Lighthouse Christian College Cranbourne
Cranbourne, VIC12.2019
Skills
- Staff Development
- Marketing Management
- Staff Hiring and training
- Problem Resolution within the workplace
- Team Leadership and Planning
- Fast learner
- Positive attitude
- Motivated and making sure tasks are made
Reference
1. Sherry Zaman
STORE MANAGER OF JOHNNY BIGG
- 0478630541
2. Ervis
SUPERVISOR OF STAR POULTRY
- 0411878801
Timeline
Warehouse Packer
Star Poultry
10.2020 - 04.2022
Picker Packer
Amazon
07.2020 - 03.2021
2IC Manager
Johnny Bigg
11.2019 - Current
Cashier Team Lead
Shark Attack
09.2017 - 04.2020
Bachelor of Business Management - Business
La Trobe University
High School - Year 12
Lighthouse Christian College Cranbourne
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