Samuel Pattison
Cairns,QLD
Summary
With an extensive history in customer service and hospitality, I am now ready to transfer these skills to make a difference and restore my passion in employment. I have always been good at building relationships and getting to know people, and I would like to use these skills in a career that I can make a difference. I take pride in always being open to new opportunities and experience within my workplace, with previous employers describing me as motivated, reliable, honest, and a hard, diligent worker. Historically, I have fallen in love with my places of employment, going above and beyond the required expectations and staying for extended periods.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Duty Manager
Brothers Leagues Club (Cairns)
06.2021 - Current
- Operations and compliance
- Responsible for day-to-day running of the venue
- Stock control, rostering and expense control
- Leadership and mentoring
- Money handling and float handling on a large scale
- Staff inductions and ongoing training
- High standards of customer service
- Ongoing cultural and emotional sensitivity towards staff and patrons
- Monitoring and supervising multiple departments and ensuring the venue runs smoothly
- Working with the venue manager to ensure ongoing staff and patron satisfaction.
Bar Supervisor/Tab Operator
Cowboys Leagues Club
12.2017 - 06.2021
- Supervise staff
- Train new staff
- Preparing drinks
- General cleaning duties
- Receipt and dispensing of money
- Counting and preparing Tills
- General money Handling
- Attendance and operation of Keno
- Attendance and operation of TAB
- Opening and closing bar Procedures
- General barback/glass cleaning operations
- Floor cleaning.
Education
Queensland Certificate of Education -
Spinifex State College, Mount Isa
01.2015
Skills
- Attention to Detail
- Staff Training and Development
- Communication
- Time Management
- People/Relationship building
- Adaptability
- Dependability
- Sociable
Certification
- Queensland Certificate of Education
- Certificate i & Certificate ii Construction
- Responsible Service of Alcohol
- Responsible Service of Gaming
- Responsible Management of Licensed Venues (RMLV)
References
- Clint Williams, General Manager, clint@cowboysleagues.com.au, 0407 731 809
- Gabe Steer, Duty Manager, Gabesteer@outlook.com, 0419 561 798
Timeline
Duty Manager
Brothers Leagues Club (Cairns)
06.2021 - Current
Bar Supervisor/Tab Operator
Cowboys Leagues Club
12.2017 - 06.2021
Queensland Certificate of Education -
Spinifex State College, Mount Isa
- Queensland Certificate of Education
- Certificate i & Certificate ii Construction
- Responsible Service of Alcohol
- Responsible Service of Gaming
- Responsible Management of Licensed Venues (RMLV)
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