Sarah Saker
Seven Hills,NSW
Summary
A recent graduate with a Bachelor of Psychology from Macquarie University, with a strong understanding of human behaviour and experience in customer service roles. Skilled in communication, problem-solving, and adapting to fast-paced environments, I am eager to apply my knowledge and develop professionally in the field of Human Resources. I am motivated to contribute to a team and further expand my skill set in an HR setting.
Overview
6
6
years of professional experience
Work History
Online Assistant Manager
Woolworths Supermarkets
03.2024 - Current
- Working under high-pressure and timed situations.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Youth Mentor Volunteer
Raise Foundation
05.2024 - 09.2024
- Provided emotional support and guidance to mentees, fostering self-confidence and resilience.
- Celebrated successes and milestones achieved by mentees, reinforcing their progress and motivating continued personal growth.
- Helped youths set realistic goals and create action plans to achieve desired outcomes.
Online Team Member
Woolworths Supermarkets
08.2021 - 02.2024
- Provide customer service to our customers
- Working under high-pressure and timed situations
Pharmacy Assistant
Chester and Jakes Pharmacy
05.2019 - 10.2021
- Provide customer service.
- Stocking shelves and cash register support.
- Merchandised over-the-counter goods and rotated stock.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
Education
Bachelor - Psychology
Macquarie University
03-2025
HSC -
Nagle College
01.2020
Skills
- Verbal communication
- Customer service
- Problem-solving
- Time management
- Multitasking and organization
- Attention to detail
- Team collaboration
- Reliability
- Adaptability and flexibility
Timeline
Youth Mentor Volunteer
Raise Foundation
05.2024 - 09.2024
Online Assistant Manager
Woolworths Supermarkets
03.2024 - Current
Online Team Member
Woolworths Supermarkets
08.2021 - 02.2024
Pharmacy Assistant
Chester and Jakes Pharmacy
05.2019 - 10.2021
HSC -
Nagle College
Bachelor - Psychology
Macquarie University
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