Summary
Overview
Work History
Education
Skills
Timeline
Generic

Scarlett McKay

Willaura

Summary

Dynamic and dedicated professional with extensive experience at Buzz Superfood, excelling in customer service and teamwork. Proven ability to enhance efficiency through cross-training and inventory management. Committed to maintaining cleanliness and hygiene while delivering exceptional service in high-pressure environments. Reliable and adaptable, with strong cash handling skills.

Overview

3
3
years of professional experience

Work History

Cafe Worker

Buzz Superfood
10.2024 - 12.2024
  • Produced food and drink products adhering to company quality and quantity standards.
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
  • Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
  • Assisted in inventory management, tracking stock levels and reporting low supplies to the manager for timely reordering.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.

Kitchen Hand

Clunes National Hotel
06.2023 - 09.2023
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.

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  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.

Waitress

Farmers Arms Hotel
01.2023 - 04.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Retail Worker

IGA Clunes
02.2022 - 06.2022
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained tidy and organized store environment to comply with cleanliness standards.

Education

No Degree -

Maryborough Education Centre
Maryborough, VIC
01-2022

No Degree -

Bacchus Marsh College
Bacchus Marsh, VIC
01-2020

Skills

  • Teamwork and collaboration
  • Customer service
  • Cleanliness and hygiene
  • Punctual and reliable
  • Flexible schedule
  • Computer skills
  • Cash handling proficiency
  • Inventory oversight
  • Friendly and outgoing

Timeline

Cafe Worker

Buzz Superfood
10.2024 - 12.2024

Kitchen Hand

Clunes National Hotel
06.2023 - 09.2023

Waitress

Farmers Arms Hotel
01.2023 - 04.2023

Retail Worker

IGA Clunes
02.2022 - 06.2022

No Degree -

Maryborough Education Centre

No Degree -

Bacchus Marsh College
Scarlett McKay