Sejal Kharbanda
Armstrong Creek, GEELONG,VIC
Summary
Experienced hospitality professional with a strong background in barista work, customer service, and kitchen management. Skilled in delivering excellent service, training and leading teams, and ensuring smooth operations in fast-paced environments. Passionate about coffee and food quality, with a proven ability to manage inventory and maintain high standards. Adaptable, reliable, and dedicated to providing positive customer experiences.
Overview
3
3
years of professional experience
Work History
Lead Barista and Cafe All-Rounder
Minerva and the Ban
Anglesea, VIC
01.2025 - Current
- Lead daily coffee preparation and ensure the highest standards of quality in all beverages.
- Train and mentor baristas on techniques, equipment, and customer service.
- Oversee cafe operations, including inventory management, ordering, and maintaining equipment.
- Manage staff schedules, performance, and provide ongoing support.
- Resolve customer issues and ensure a positive cafe experience.
Lead Barista
Tinroof Cafe
Ballarat, VIC
08.2023 - 09.2024
- Prepare and serve high-quality coffee drinks, ensuring consistency and excellence in every cup.
- Supervise and train barista team, ensuring proper techniques, equipment use, and customer service standards.
- Maintain coffee equipment, troubleshoot issues, and ensure regular cleaning and maintenance.
- Manage inventory, order supplies, and ensure stock levels are maintained.
- Create a positive, welcoming environment for customers while delivering exceptional service.
- Assist with opening and closing the cafe, including cash handling and store upkeep.
Kitchen Supervisor
Betty's Burgers & Concrete
Torquay, VIC
04.2022 - 12.2022
- Supervised kitchen staff to ensure smooth and efficient food preparation and service during rush hours.
- Maintained high standards of food quality, cleanliness, and safety in accordance with health regulations.
- Trained, mentored, and evaluated kitchen team members, ensuring consistency and efficiency.
- Managed inventory, ensured stock rotation to minimize waste.
- Assisted with opening and closing procedures, including kitchen setup and pack down.
- Coordinated with front-of-house staff to ensure timely and accurate order completion.
Barista and Customer Service
McDonald's
Torquay, VIC
01.2022 - 06.2022
- Provided excellent customer service, taking orders, addressing customer inquiries, and ensuring satisfaction in a fast-paced environment.
- Operated kitchen and coffee equipment, preparing beverages to company standards.
- Assisted with maintaining cleanliness and organization of the restaurant and coffee station.
- Worked collaboratively with team members to ensure efficient service and smooth operations.
Education
Diploma - Diploma of Hospitality Management
Mint International College
Melbourne, VIC11.2024
Certificate IV - Commercial Cookery
Mint International College
Melbourne, VIC11.2023
Certificate III - Commercial Cookery
Acumen College
Melbourne, VIC08.2022
Skills
- Customer Service
- Team Leadership
- Time Management
- Multitasking
- Problem-Solving
- Communication
- Inventory Management
- Attention to Detail
Timeline
Lead Barista and Cafe All-Rounder
Minerva and the Ban
01.2025 - Current
Lead Barista
Tinroof Cafe
08.2023 - 09.2024
Kitchen Supervisor
Betty's Burgers & Concrete
04.2022 - 12.2022
Barista and Customer Service
McDonald's
01.2022 - 06.2022
Diploma - Diploma of Hospitality Management
Mint International College
Certificate IV - Commercial Cookery
Mint International College
Certificate III - Commercial Cookery
Acumen College