Summary
Overview
Work History
Education
Skills
Languages
References
Hobbies and Interests
Timeline
Generic

Selena U'Brien

Wallsend,Australia

Summary

Enthusiastic worker who consistently out-performs sales target on an individual basis but also helps the team reach their targets also. I have a strong work ethic in that I'm dedicated to presentation and doing my work well. I have excellent people skills and have successfully built a business from home as well as a clientele at Michael Hill. I know my products, that I sell, being skincare and jewellery, extremely well.

Overview

33
33
years of professional experience

Work History

Disability Support Worker

Hire Up
01.2019 - Current
  • I provide a range of various support to assist people in their home and to get out and about in the community.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.

Cleaner

Self Employed
01.2003 - Current
  • I clean private homes and businesses by myself, sometimes with a friend, and sometimes with another business
  • At present I clean irregularly, only when required.

Retail Sales

Michael Hill
01.2011 - 10.2016
  • Evaluated customer needs and made appropriate product recommendations
  • Resolved customer issues using listening skills, professional attitude and problem-solving techniques
  • Handled cash and credit transactions, issued correct change and processed online orders
  • Developed long-term business/friend relationships with customers to promote continued business
  • Upheld company standards for brand and merchandise presentation
  • Helped maintain clean and orderly work environment
  • Set up promotional displays to highlight new products and special offers
  • Described product features and product-specific deals to customers
  • Provided product information and notified customers of new promotions
  • Used POS system to complete sales and process customer transactions.

Youth Worker

Allambi Youth Services
01.2016 - 01.2016
  • I supported children in their home
  • This included cooking, taking to school or appointments or access visits and outings.

Independent Distributor

Grace Cosmetics/Pro-Ma Systems
01.2014 - 01.2016
  • I retail natural skincare/body care/haircare products
  • I also sell a range of nutritional products and cleaning products
  • I run my own at home beauty salon where I pamper clients with various facials.

Receptionist

Adamstown Traditional Health Centre
01.2013 - 01.2016
  • I made appointments for 6 practitioners, took payments, confirmed appointments, set up rooms and organised patient files.

Sales Assistant

Jenda
07.2015 - 11.2015
  • I assisted people in finding the right clothes for them along with accessorising these outfits with jewellery, scarves and handbags.

Christmas Casual Retail Assistant

Michael Hill Jeweller
01.2008 - 01.2013
  • I assisted the Manager in setting up promos and boxing day sales
  • I was a selling Xmas Casual
  • I organised lay-bys, made sure all stock was on display, assisted other staff with sales, assisted with repairs and cleaned jewellery.

Sales Assistant

Michael Hill Jeweller
01.1999 - 11.1999

Sales Representative

Australian Scholarships Group
01.1996 - 01.1997
  • Promotion and sales of Children's Scholarship programs.

Teacher

Kurri Early Childhood Centre
01.1992 - 01.1995
  • Permanent/part-time teaching position teaching in the 3-5 room.

Education

Certificate III in Sterilisation Services -

Tafe NSW

First Aid Certificate -

St John Ambulance: Just Careers Training

Certificate III in Retail Operations -

Matters In Gray Training

Professional Selling System -

Michael Hill

Therapeutic Crisis Intervention training -

Residential Child Care Project Cornell University - Alllambi Care

Needs Based Restorative Framework training for working with Children & youth at risk -

Allambi Care

Design and Apply Make-Up -

The Mask Academy
Newcastle, NSW

Diploma of Teaching -

Charles Sturt University

Higher School Certificate -

Kotara High School

Skills

  • Selling
  • Customer relationships
  • Networking
  • Motivation
  • Social Media Marketing
  • Task prioritization
  • Teamwork
  • Merchandising

Languages

English

References

  • Mr Michael Buchhorn, Mechanical Engineer, 0417649188
  • Mrs Jenny Lankshear, Business Owner, 0419660108
  • Mrs Tarnya Notley, Manager, Mortels Warners Bay, 0418481770
  • Bianca Worral, Manager, Simon Curwood Jeweller, 0415509136

Hobbies and Interests

  • Gym
  • Cooking
  • Craft
  • Shopping
  • Socializing with friends

Timeline

Disability Support Worker

Hire Up
01.2019 - Current

Youth Worker

Allambi Youth Services
01.2016 - 01.2016

Sales Assistant

Jenda
07.2015 - 11.2015

Independent Distributor

Grace Cosmetics/Pro-Ma Systems
01.2014 - 01.2016

Receptionist

Adamstown Traditional Health Centre
01.2013 - 01.2016

Retail Sales

Michael Hill
01.2011 - 10.2016

Christmas Casual Retail Assistant

Michael Hill Jeweller
01.2008 - 01.2013

Cleaner

Self Employed
01.2003 - Current

Sales Assistant

Michael Hill Jeweller
01.1999 - 11.1999

Sales Representative

Australian Scholarships Group
01.1996 - 01.1997

Teacher

Kurri Early Childhood Centre
01.1992 - 01.1995

First Aid Certificate -

St John Ambulance: Just Careers Training

Certificate III in Retail Operations -

Matters In Gray Training

Professional Selling System -

Michael Hill

Therapeutic Crisis Intervention training -

Residential Child Care Project Cornell University - Alllambi Care

Needs Based Restorative Framework training for working with Children & youth at risk -

Allambi Care

Diploma of Teaching -

Charles Sturt University

Higher School Certificate -

Kotara High School

Certificate III in Sterilisation Services -

Tafe NSW

Design and Apply Make-Up -

The Mask Academy

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Selena U'Brien