Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shae Kent

Belmont North NSW,NSW

Summary

Organized Centre Leader who provides exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

12
12
years of professional experience

Work History

Centre Leader

Pacific Smiles Dental
12.2022 - Current
  • Supervised and led team of dental practitioners and support staff of 15, developing a strong team culture.
  • Streamlined dental practice operations for improved efficiency through staff training and workflow optimization.
  • Managed inventory control processes to ensure appropriate stock levels, minimizing waste and reducing costs.
  • Completed daily reports, prepared bank deposits and reconciled accounts through insurance and Medicare to meet administrative demands.

Assistant Centre Leader

Pacific Smiles Dental
04.2015 - 12.2022
  • Provided administrative support to centre leader by completing daily reporting, managing clinical and office supplies
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Assisted dentists by handing appropriate tools and supplies needed for procedures.

Dental Assistant

Pacific Smiles Dental
02.2012 - 04.2015
  • Enhanced patient comfort by providing gentle and thorough dental cleanings.
  • Streamlined appointment scheduling for increased efficiency and reduced wait times.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.

Education

Certificate 3 Dental Assisting
2012

HSC

Swansea High School
Caves Beach, NSW
2009

Skills

  • Organizational Skills
  • Problem Solving
  • Staff Management
  • Expectation Setting
  • Time Management
  • Attention to Detail
  • Data Entry
  • Telephone Etiquette
  • Excellent Communication

Timeline

Centre Leader

Pacific Smiles Dental
12.2022 - Current

Assistant Centre Leader

Pacific Smiles Dental
04.2015 - 12.2022

Dental Assistant

Pacific Smiles Dental
02.2012 - 04.2015

Certificate 3 Dental Assisting

HSC

Swansea High School
Shae Kent