Shuanglu Jia
Brisbane,QLD
Summary
Well-organized, hard-working, and passionate university student with creative ideas and an open mindset. I have worked as a bartender where I developed professional customer service skills and this experience also helped me learn how to adapt to a new environment quickly. I am also a detail-driven person with strategic planning skills. I am looking forward to meeting different challenges n this job and I am confident that I have the ability to overcome these difficulties.
Overview
3
3
years of professional experience
Work History
Food and Beverage Attendant
Akaichi Yakiniku
06.2021 - 10.2022
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Assisted with bussing tables and cleaning up spills.
- Processed payments for orders and provided customers with change.
Food and Beverage Attendant
Yusuke Tateno
01.2021 - 07.2021
- Set up advertising signs and displays on shelves, counters and tables.
- Greeted customers and provided menus upon arrival to dining room.
- Offered product samples, answered questions and helped customers find items.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
Bartender
Game Republic Karaoke Entertainment Centre
04.2020 - 06.2021
- Completed requisitions to maintain required stock par levels.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Receptionist
Bank Of China
06.2019 - 12.2019
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Education
MBA - International Business
University of Queensland
Brisbane, QLD12.2023
Skills
- Food and Beverage Preparation
- Menu Development
- Phone Orders
- Staff Supervision
- Suggestive Selling
- Guest Experiences
- Place Settings
- Table Setting Arrangements
- Dining Room Cleanup
- Billing and Payment Processing
- Customer Deliveries
Languages
Chinese (Mandarin)
Native or Bilingual
Interests
Volunteers for non-profit progarm
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Google Analytics
Google Ads
SEMRush
Microsoft
WordPress
Power BI
Timeline
Food and Beverage Attendant
Akaichi Yakiniku
06.2021 - 10.2022
Food and Beverage Attendant
Yusuke Tateno
01.2021 - 07.2021
Bartender
Game Republic Karaoke Entertainment Centre
04.2020 - 06.2021
Receptionist
Bank Of China
06.2019 - 12.2019
MBA - International Business
University of Queensland
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