Shyam Sundar Balasubramanian
Sydney,NSW
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 5 plus years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work History
Solution Designer
Optus - Oncore Contract
11.2021 - Current
- Designed, Developed, Deployed and Supported across end-to-end software development life cycle, including high-level estimation and business case development.
- Developed application architecture strategies and detailed system designs around various technologies with scope of Agile methodology, in line with business requirements.
- Implemented and monitored CI/CD pipelines for various applications built based on multiple systems integration including Microservices and APIs.
- Analysed and designed complex projects and solutions involving different programming languages and frameworks such as Java, JavaScript, ReactJS, Python, Shell, Spring-boot, etc.
- Handled migration and system integration projects across multiple platforms and Cloud technologies including OSS, AWS, Azure. Designed and developed solutions for analytical data structures around SQL, MySQL, Oracle, etc.
- Collaborated with colleagues in other Domains to ensure global design and development meets the Group's Technology global re-use objectives.
- Authored development guidelines to expedite application design efforts and worked based on Enterprise Architecture guidelines and standards.
- Provided cloud based solution designs to meet system strategies, capabilities and technologies and to respond to current and future business requirements.
Solution & Release Manager
Optus - Oncore Contract
Macquarie Park, NSW
10.2020 - 04.2021
- Coordinated with multiple API and product teams, worked closely with business for stakeholder management.
- Planned and orchestrated end-to-end software release processes, infrastructure solution designing and development.
- Continuous Integration / Continuous Deployment using supporting industry tools such as Jenkins, GitLab, etc. Managed deployment for various integration solutions on microservices and Cloud technologies.
- Deployed and monitored software applications based on hibernate environment for network support and Integration using services such as REST APIs, Event Streaming.
- Supported on developing solutions for web and mobile based applications using various programming and scripting languages such as Java, JavaScript, Shell, ReactJS, Python, Angular, etc.
Technical Consultant
Optus Macquarie Park
04.2020 - 07.2020
- Provided NBN technical support, troubleshoot, server reset and credential management, complex care, Fetch TV support
- Assessed business requirements to create focused solutions. Developed and managed CRM based KPI metrics and success rate analysis procedure.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements. Worked for applications and clients under trading platforms.
- Presented business leaders with ROI estimations to drive project planning. Coordinated with different teams on account of stakeholder management in a dynamic changing environment.
- Performed NPS analysis, management, customer support and process realization. Learned and practiced different development methodologies such as Agile methodology, Waterfall methodology.
Project Coordinator
Human Base Consulting
10.2019 - 04.2020
- Developed and implemented project plans, budget and resource planning. Coordinated with different stakeholders.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Monitored project progress, identified risks and took corrective action as needed. Analyzed solutions and concept implementations on different cloud based technologies such as AWS, Azure.
- Developed recommendations with a clearly articulated, structured argument, delivered findings back to stakeholders to drive well informed decision-making.
Software Development Intern
ITIC Solutions
08.2019 - 10.2019
- Analyzed work to generate logic for new systems, procedures and tests. Developed web and mobile based application on multiple programming languages and frameworks such as Spring-boot.
- Developed reports using SQL server reporting services. Implemented Database system for SQL and MySQL data sync.
- Wrote clear, clean code for various projects involving both front-end interface and back-end stack on a web and mobile applications. Designed solutions based on GCP and AWS Cloud technology integrations.
- Developed android application of mobile version on virtual internship management tool using, Java, JavaScript and ReactJS languages, and Implemented RESTful web API services.
- Performed risk analysis and resolved issues that affect project scope, schedule and quality.
- Developed automated solutions for server management using Shell and Python scripts.
Intern Junior Developer
DIRECTION CONSULTANCY LTD
Chennai, India, Tamilnadu
07.2017 - 01.2018
- Participated in code reviews, ensuring adherence to best practices and company coding standards.
- Collaborated with cross-functional teams to develop high-quality software applications.
- Improved user experience by designing and implementing intuitive user interfaces.
- Streamlined processes for improved efficiency through the implementation of automated testing procedures.
- Assisted in the development of comprehensive documentation for easy maintenance and future upgrades.
- Gained hands-on experience with various programming languages, tools, and frameworks for versatile software development skills.
Associate System Engineer
IBM India Pvt Ltd
Chennai, Tamilnadu
02.2015 - 06.2017
- Streamlined troubleshooting processes to improve system support and enhance communication between support team and end-users.
- Optimized networked software and operating systems by applying updates and patches.
- Tested and analyzed equipment design and performance feasibility to determine potential ROI. Provided insights to the business regarding issues in the servers and applications to enhance business performance.
- Managed version control and cross release impacts and dependencies from IT, Network, Customers and Business perspective.
Education
Master of Science - Information Technology Project Management
Macquarie University
Sydney, NSW 02.2018 - 04.2020
Bachelor of Science - Electrical, Electronics Engineering Technologies
Anna University
Chennai, TN, India 09.2009 - 06.2013
Skills
- Architecture governance
- Design, Development and Implementation
- Risk Assessment
- Requirements Gathering and Analysis
- Production Work (Testing to RFS support)
- Project Proposals
- Strategic Planning
- Software Analysis
Knowledge on Tools & Technologies
- RHEL and Windows management
- Java, Javascript, Python, Microservices, Spring-boot, Shell, React JS
- SQL, MySQL
- Networking and Firewall governance
- Jira, Confluence
- Microsoft Office tools
- Dynamics 365, MS Project
- Agile and Waterfall methodology
- AWS, Azure
- GIT
Timeline
Solution Designer
Optus - Oncore Contract
11.2021 - Current
Solution & Release Manager
Optus - Oncore Contract
10.2020 - 04.2021
Technical Consultant
Optus Macquarie Park
04.2020 - 07.2020
Project Coordinator
Human Base Consulting
10.2019 - 04.2020
Software Development Intern
ITIC Solutions
08.2019 - 10.2019
Master of Science - Information Technology Project Management
Macquarie University
02.2018 - 04.2020
Intern Junior Developer
DIRECTION CONSULTANCY LTD
07.2017 - 01.2018
Associate System Engineer
IBM India Pvt Ltd
02.2015 - 06.2017
Bachelor of Science - Electrical, Electronics Engineering Technologies
Anna University
09.2009 - 06.2013
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