Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Sienna Ward

Inglewood

Summary

Dynamic café worker, excelling in customer service and cash handling. Recognized for maintaining high cleanliness standards and effectively multitasking in high-pressure environments. A reliable team player skilled in barista techniques, contributing to team efficiency and ensuring quality food and drink production.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cafe Worker

Cafe 3517
04.2022 - Current
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
  • Assisted in inventory management, tracking stock levels and reporting low supplies to the manager for timely reordering.

Education

Bendigo Senior Secondary College
Bendigo, VIC
10-2024

Skills

  • Teamwork and collaboration
  • Customer service
  • Cleanliness and hygiene
  • Flexible schedule
  • Punctual and reliable
  • Cash handling proficiency
  • Barista techniques

Accomplishments

  • Served individually made coffee drinks to over 60 customers daily.
  • Resolved product issue through consumer testing.
  • Achieved Team Efficiency through Effectively Helping with Cooking and Preparing Customer Meals.
  • Collaborated with team of 7 in the Development of New Menu Items
  • Achieved Satisfactory Customer Service by completing Customer Orders and Cash Register Duties with accuracy and efficiency.

Certification

  • Barista Certificate - 2024 - Onward
  • Certificate || in Hospitality (RSA) - 2024 - 2026
  • Certificate ||| in Allied Health Assistance - 2024 - Onward
  • Certificate in Provide First Aid - 2023 - 2025
  • Certificate in CPR - 2023 - 2024

Languages

English

Timeline

Cafe Worker

Cafe 3517
04.2022 - Current

Bendigo Senior Secondary College

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Sienna Ward