Sinéad O' Shea Fleming
Melbourne,VIC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking new employment opportunities in order to upskill while utilising transferable skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Sales Assistant
SuperValu
11.2019 - 09.2023
- Cultivated excellent customer relationships by providing helpful, friendly and attentive service.
- Received, processed and organised deliveries within tight deadlines.
- Maintained excellent visual merchandising standards by routinely cleaning and organising window and point of sale (POS) displays.
- Processed cash and card payments during busy shopping periods to minimise customer waiting times.
- Addressed and resolved complex customer complaints to restore satisfaction and support customer loyalty.
Kids Camp Leader
Quality Hotel Youghal
04.2018 - 10.2018
- Organised arts, sports and craft activities to enable participants to learn new skills, develop independence and connect with people.
- Used attentive listening skills to establish, interpret and support students through various issues.
- Cleaned play areas and equipment to avoid infection and contamination, promoting sanitation standards.
Bar Assistant
Compass Group UK & Ireland
07.2018 - 09.2018
- Worked in an extremely busy stadium while efficiently attending to customer's needs throughout matches/concerts.
- Effectively and efficiently dealt with customer complaints, following company best practice.
- Kept bar clean, organised and presentable by conducting sanitisation and deep cleaning tasks.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Education
Bachelor of Arts - Criminolgy
University College Cork
Cork10.2022
Leaving Certificate -
Pobalscoil Na Tríonóide
Youghal2019
Skills
- Communication
Excellent verbal, written and presentation skills
- Leadership
Works well as part of a team in both receiving and giving instructions to achieve the given task
- Adaptability
Eager to learn new skills and means of carrying out tasks in order to work efficiently in
a given situation
- Time Management
Values punctuality and the ability to complete tasks and reach deadlines on time
- Customer Service
Attentively and efficiently deal with any customer queries or complaints in an appropriate manner
Certification
- Tefl certified English teacher
- Drivers license
- Working With Children Check
Languages
English
First Language
German
Intermediate
B1
Timeline
Retail Sales Assistant
SuperValu
11.2019 - 09.2023
Bar Assistant
Compass Group UK & Ireland
07.2018 - 09.2018
Kids Camp Leader
Quality Hotel Youghal
04.2018 - 10.2018
Bachelor of Arts - Criminolgy
University College Cork
Leaving Certificate -
Pobalscoil Na Tríonóide
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