Summary
Overview
Work History
Education
Skills
Timeline
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Siobhan Hollowood

Manorlakes,Vic

Summary

Motivated gambling industry worker with great people skills and time management abilities. Learns new assignments quickly and always follows gaming commission rules. Dependable, results-driven and cross-trained in multiple positions.

Overview

6
6
years of professional experience

Work History

Gaming Supervisor

ALH Group
11.2021 - Current
  • RSG -reasonable gaming
  • RSA -reasonable serving
  • TAB
  • gaming supervisor
  • Bistro
  • keno

Customer Service Representative

Autobarn
01.2019 - 11.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Admin

SAC HOME MAINTENCE
02.2018 - 05.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Assisted with organization and maintenance of office filing system for easy retrieval of information.
  • Prepared and edited documents and reports for quality and accuracy.
  • Maintained confidentiality and security of sensitive information to protect privacy and security of company data.

Education

High School - High School

Manor Lakes-P-12 Collage
Manor Lakes, VIC
11.2019

Skills

  • Critical Thinking
  • Gaming Industry Knowledge
  • Team Communication
  • Money Tracking
  • Payment Monitoring
  • Maintaining Clean Work Areas
  • Loyalty Programs
  • Communications Strategies
  • Customer Satisfaction
  • Machine Maintenance and Repair
  • Supervising a Small time
  • Complex Problem-Solving
  • Customer Inquiries

Timeline

Gaming Supervisor

ALH Group
11.2021 - Current

Customer Service Representative

Autobarn
01.2019 - 11.2021

Admin

SAC HOME MAINTENCE
02.2018 - 05.2021

High School - High School

Manor Lakes-P-12 Collage

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Siobhan Hollowood