Skye Anderton

Customer Service Specialist experienced in legislative compliance and promoting digital self-service solutions. Cultivated strong client relationships through effective communication, enhancing operational efficiency and client satisfaction. Demonstrated strong work ethic, adaptability, and interpersonal skills in independent work environments.

• Supervised housekeeping team to maintain cleanliness in guest accommodations.
• Developed cleaning schedules to ensure timely room readiness for guests.
• Managed inventory of cleaning supplies and equipment for efficient operations.
• Ensured compliance with health and safety regulations in housekeeping practices.

• Processed daily banking transactions, including deposits, withdrawals and account services.
• Maintained accurate cash balancing and financial records.
• Delivered professional customer service while ensuring confidentiality and compliance.
• Assisted customers with banking products, enquiries and account support.

• Delivered customer service across a range of government payments and services.
• Assessed customer eligibility and provided accurate information and advice.
• Resolved enquirers and referred complex matters where required.
• Promoted digital self-service options and maintained legislative compliance.
• Proficient in Microsoft Office (Outlook, Word, Excel)

• Owned and managed a successful hair salon.
• Oversaw appointments, banking, bookkeeping and daily business operations.
• Managed stock, merchandising and salon presentation.
• Built strong client relationships through exceptional customer service.
• Maintained client confidentiality and effective communication.