Sophia Williams
Melbourne,VIC
Summary
Proven leader in hospitality management, adept at orchestrating high-profile events for 100 Burgers Group, enhancing customer satisfaction, and driving operational efficiency. Excelled in leadership and event management, successfully coordinating functions for up to 350 guests, while negotiating cost-effective contracts. Demonstrated expertise in team supervision and financial management, ensuring top-notch guest experiences and profitability.
Overview
3
3
years of professional experience
Work History
Assistant Venue Manager
100 Burgers Group
03.2024 - Current
- Coordinated with event manager for seamless delivery of events of up to 350 guests, including pre planning of events, rostering, ordering and managing the running of events.
- Trained and supervised staff of multiple levels to ensure exceptional guest experiences.
- Managed budgets and implemented cost-saving measures in weekly P&L meetings.
- Monitored stock inventory levels
- Managing rosters weekly for all employees
- Kept tight connections with suppliers and negotiated favourable contracts for reduced costs.
Restaurant Supervisor
Ochre Restaurant and Catering
07.2023 - 01.2024
- Worked with the Venue Manager to manage large events such as Weddings and community functions such as Cairns Armatures.
- Running of the shift with over 25 staff and 250 covers per evening.
- Managing the pass for general service and functions
Venue Manager
Bubble Room Bar and Restaurant
06.2021 - 04.2023
- Planning events of up to 80 people including weddings, charity events and private functions
- Created new cocktail menus every quarter
- Monitored inventory levels
- Planned weekly rota's for employees
- Managed daily operations of the Restaurant, including supervising staff, ensuring that customer service standards were met and managing financials for the day
- Organising live music twice a week with new and existing bands
Education
Bachelor of Arts - Business Management
Liverpool John Moores University
Liverpool, UKMaster of Science - International Business Management
Liverpool John Moores University
Liverpool, UKTimeline
Assistant Venue Manager
100 Burgers Group
03.2024 - Current
Restaurant Supervisor
Ochre Restaurant and Catering
07.2023 - 01.2024
Venue Manager
Bubble Room Bar and Restaurant
06.2021 - 04.2023
Bachelor of Arts - Business Management
Liverpool John Moores University
Master of Science - International Business Management
Liverpool John Moores University
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