Taj Lindsay

KFC

Maroochydore, Queensland

11.2021 - Current

Answered customer inquiries with courtesy and accuracy.
Informed customers of sales and promotions.
Gave personal attention to customers, delivering rewarding shopping experiences
Explained product details and care to potential customers.
Followed company policies and procedures diligently relating to exchanges and returns.
Demonstrated strong knowledge of store services, products and policies.
Persuaded customers to reconsider cancellation.
Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Mentored junior team members and managed employee relationships.
Assisted customers with price checks, lifting heavy items and addressing other inquiries.
Conferred with customers by telephone or in person to provide information about products or services and take orders.
Increased customer satisfaction ratings [Number]% by effectively answering questions, suggesting effective solutions and resolving issues quickly.
Supported sales team members to drive growth and development.
Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
Presented existing and prospective customers with valuable service or product information to aid in decision-making.

Summary