Talia Anderson
Salamander Bay
Summary
Organized and dependable with a positive attitude. Willingness to take on added responsibilities to meet team goals. Trustworthy, reliable with great communication skills and charisma.
Overview
6
6
years of professional experience
Work History
Disability Support Worker
Amazing Pro Care
Port Stephens
05.2025 - Current
- Assisted clients with daily living activities, including eating, dressing, and grooming.
- Managed challenging behaviors through positive reinforcement techniques.
- Provided emotional support to individuals with physical and mental disabilities.
- Maintained safe and clean environments in residential settings for client well-being.
- Transported clients to appointments, social events, and various activities as necessary.
- Helped patients transition in and out of beds, baths, and wheelchairs using safe lifting techniques.
Housekeeper
Bannisters Hotel & Resort
Port Stephens
11.2024 - 03.2025
- Cleaned guest rooms thoroughly and efficiently to maintain high standards of cleanliness.
- Replenished supplies such as towels, toiletries, and linens for guest convenience.
- Reported maintenance issues promptly to ensure guest satisfaction and safety.
- Collaborated with team members to maintain a positive work environment and support each other.
- Ensured that all health standards were met during cleaning operations.
Bar Gaming Attendant
Shoal Bay Country Club
Port Stephens
03.2023 - 11.2024
- Monitored gaming areas to ensure compliance with club policies and regulations.
- Trained new staff on gaming operations and customer interaction protocols.
- Conducted daily audits of ticket inventory machine meters and currency levels.
- Maintained cleanliness and organization of gaming equipment and supplies.
- Handled cash transactions, ensuring accuracy in records for gaming activities.
- Provided prompt responses to inquiries from guests and team members.
- Completed detailed reports documenting incidents involving underage patrons.
- Ensured excellent customer service through attentive guest interactions.
Bartender
Sea Breeze Hotel
Nelson Bay
09.2022 - 02.2023
- Ensured cleanliness and organization of bar area during shifts.
- Greeted customers, delivering excellent service throughout their visits.
- Accurately handled cash transactions and managed guest tabs.
- Performed opening and closing duties, including restocking supplies.
- Poured wine, beer, and cocktails for patrons efficiently.
- Trained new bartenders on menu items and service standards.
- Instructed new staff on drink preparation and upselling techniques.
Assistant Store Manager
Cold Rock Ice Creamery
Nelson Bay
01.2020 - 08.2022
- Streamlined daily store operations and managed staff activities effectively.
- Ensured compliance with health and safety standards in food handling practices.
- Prepared and served ice cream to customers with precision and efficiency.
- Trained new staff on serving techniques and customer service excellence.
- Monitored inventory levels, restocking supplies as needed throughout shifts.
- Closed shop by cleaning workstations, restocking shelves, and emptying trash cans.
Education
Cert 3 in Individual Support (age care/disability)
Reach Training
NSW04-2025
RSA & RCG
TAFE NSW
NSW02-2023
Cert 4 Accounting Bookkeeping
TAFE NSW
NSWSkills
- Staff training
- Active listening
- Adaptability and flexibility
- Empathy and patience
- Problem-solving
- Time management
- Critical thinking
- Organization
- Self-Directed
- Dependable and responsible
References
- Assistant Manager - Amazing Pro Care
- Joshua Norton - 0478849205
Timeline
Disability Support Worker
Amazing Pro Care
05.2025 - Current
Housekeeper
Bannisters Hotel & Resort
11.2024 - 03.2025
Bar Gaming Attendant
Shoal Bay Country Club
03.2023 - 11.2024
Bartender
Sea Breeze Hotel
09.2022 - 02.2023
Assistant Store Manager
Cold Rock Ice Creamery
01.2020 - 08.2022
Cert 3 in Individual Support (age care/disability)
Reach Training
RSA & RCG
TAFE NSW
Cert 4 Accounting Bookkeeping
TAFE NSW