Tammy Young

• Manage TMR properties - action maintenance requests and monitor database, organise pest inspections, liaise with tenants regarding housing concerns, assist GEH with entries and exits.
• Manage and coordinate small claims for and against the department - liaise with engineers and the local police, communicate with individuals involved in the incident, write formal letters and file appropriately.
• Coordinate CoP (Community of Practice) meetings and minutes with other districts - request items for meeting agenda, chair meeting and minute taking.
• Assist in the procurement process for goods and services - cleaning, gardening and ac maintenance tenders for the office
• Business System Administrator (BSA) - Update SharePoint (intranet) like org charts, photos, key documents and telephone directory.
• Video Surveillance System checks and audits - weekly checks of cameras, cables and signage, record faults and arrange repairs, maintain registers and submit yearly audits.
• Monitor team workloads - delegate tasks and ensure team is completing tasks professionally and on time.

• Fleet Vehicle Coordinator - Ensure lease parameters are adhered to, vehicle maintenance are performed on time and vehicle faults are reported and repaired, vehicle requests are booked and followed through with SPOT forms and pre-start check are carried out by the driver, make sure trips are classified in LogBookMe, order new fuel cards and cancel old ones, order replacement vehicles towards end of lease and data entry into EOM spreadsheets for regional fleet reports.
• Record Keeping - Ensure processes are followed and filing is completed by team correctly, create containers, coordinate archiving and DMS monthly reporting.
• Business Directory Management - Update relieving positions and end dates, add new staff and contact details.
• Business System Administrator (BSA) - update SharePoint (intranet) like org charts, photos, key documents and telephone directory.
• Manage Abandoned Vehicles - Liaise with QPS on availability to remove abandoned vehicle, source registered owner details from CSC by completing TRI paperwork, formal letter writing to registered owners and communication with RoadTek on when to remove abandoned vehicle.
• Complete Travel Bookings - Ensure travel bookings (flights and accommodation) have gone through the correct approval process and make bookings accordingly, file approvals and invoices correctly, reconcile invoices in ExpenseMe Pro.

Provide high quality customer service to a diverse range of clientele, superior office skills, operation of computer programs (HBCIS, EDIS, Communicare, S/4Hana), goods receipting (inbound movement of goods and materials), interacting and taking direction from and with management, resolution of all issues or conflicts that arise in an appropriate and timely manner, management of staff (completing leave, managing requests or concerns), appropriate task delegation and team management.

Admitting and discharging patients from HBCIS (including entering patient leave), appointment scheduling (booking, confirming and follow-ups), organisation of all outpatient and outreach clinics, complete invoicing, accounting and banking, management of all accident and emergency presentation, Medicare coding and reconciliation.

Registration of new patients and creation of patient profiles , assisting with patient travel applications and claims, inputting of workers compensation claims to HBCIS, completing release of information requests and releasing appropriately, adhering to workplace policies and procedures, and ensuring patient confidentiality, workplace health and safety policies always understood and adhered to, completed and up to date with all mandatory training.

Versatility and willingness to cover positions when and where needed, aiding in training and supervising of all new staff members.

Providing high quality customer service to a diverse range of clientele, money handling (cash control, receipting and banking), superior office skills (faxing, data entry, filing, phone etiquette, emailing), operation of various computer systems, accurate record keeping of important and confidential documentation, overseeing client accounts and providing trade references.

Receiving and auditing of delivered stock from wholesalers, including pricing, abide by strict ordering and receiving time frames, adhere to strict procedures when purchasing and the disposal of BOC gases, liaising with suppliers to order sufficient and correct stock.

Conversing and negotiating with wholesaler reps regarding product suitability, overseeing and managing team members by task delegation to ensure efficient customer service and workplace accountability and provide assistance in training and supervising of all staff members.