Summary
Overview
Work History
Education
Skills
Resume
References
Timeline
Generic

Taylor Breier

GLASS HOUSE MOUNTAINS,QLD

Summary

I am a 29 year old who is very passionate about the hospitality industry. I have a bright and bubbly personality, it is a joy of mine meeting and dealing with all different types of people. I am a great team player but am also very capable when working autonomously as needed. I have excellent Communication and Service skills. Based on my history I do believe I would be and excellent asset to your business.

Overview

4
4
years of professional experience

Work History

Gaming Supervisor

Club Hotel
Ferntree Gully / Melbourne, Victoria
09.2023 - 01.2024
  • Monitored gaming activities and ensured compliance with established rules and regulations.
  • Supervised staff, provided training and handled employee relations issues as needed.
  • Responded to customer inquiries, complaints and disputes in a timely manner.
  • Assigned personnel duties according to availability, skills and job requirements.
  • Maintained accurate records of all transactions, including daily reports on revenue generated by the gaming area.
  • Ensured that all machines were functioning properly and promptly reported any malfunctions or technical problems to appropriate personnel.
  • Verified winnings, payouts and jackpots accurately and in a timely fashion.
  • Investigated discrepancies between actual cash amounts on hand versus computer-generated reports of expected cash levels on a daily basis.
  • Provided assistance to customers in understanding games rules and regulations when necessary.
  • Implemented new promotions or contests to attract more customers into the gaming area.
  • Resolved conflicts among players or between players and staff members in an efficient manner.
  • Enforced safety protocols at all times within the gaming area such as no smoking policies or age restrictions.
  • Inspected equipment regularly for maintenance purposes or repairs as needed.
  • Adhered to all applicable laws governing gambling.
  • Oversaw efficient and accurate monetary transactions between house and customers.

Gaming Attendant

Lilydale International
Lilydale / Melbourne, Victoria
12.2022 - 08.2023
  • Greeted customers upon arrival and provided assistance.
  • Performed daily maintenance on gaming equipment, including cleaning, testing, and troubleshooting.
  • Verified customer age to ensure compliance with legal requirements.
  • Maintained a clean work area by sanitizing all gaming equipment after each use.
  • Correct clearance of machines performed at the end of business hours.

Gaming Supervisor /Assistant Manager

Ivanhoe Hotel
Ivanhoe / Melbourne, Victoria
01.2022 - 10.2022
  • Monitored gaming activities and ensured compliance with established rules and regulations.
  • Supervised staff, provided training and handled employee relations issues as needed.
  • Responded to customer inquiries, complaints and disputes in a timely manner.
  • Assigned personnel duties according to availability, skills and job requirements.
  • Maintained accurate records of all transactions, including daily reports on revenue generated by the gaming area.
  • Ensured that all machines were functioning properly and promptly reported any malfunctions or technical problems to appropriate personnel.
  • Verified winnings, payouts and jackpots accurately and in a timely fashion.
  • Investigated discrepancies between actual cash amounts on hand versus computer-generated reports of expected cash levels on a daily basis.
  • Resolved conflicts among players or between players and staff members in an efficient manner.
  • Enforced safety protocols at all times within the gaming area such as no smoking policies or age restrictions.
  • Adhered to all applicable laws governing gambling activities.
  • Supervised the efficient running of the upstairs bar in conjunction with the downstairs gaming area.

Gaming Attendant / Waitress

Blackburn Hotel
Blackburn Melbourne, Victoria
06.2021 - 11.2021
  • Mainly Waitressing in Restaurant
  • Bar attendant
  • Gaming Attendant trainee
  • Covid Marshall

Waitress

Zelena's Cafe Bar and Restaurant
Croydon / Melbourne, Victoria
09.2019 - 12.2020
  • Food and beverage all rounder.

Education

-

Bundoora Secondary College
Bundoora, VIC

Skills

  • Excellent customer service skills
  • Self motivated
  • Great team player
  • Great communication skills
  • Always eager to learn
  • Ability to work under pressure

Resume

06/02/2024

References

References available upon request.

Timeline

Gaming Supervisor

Club Hotel
09.2023 - 01.2024

Gaming Attendant

Lilydale International
12.2022 - 08.2023

Gaming Supervisor /Assistant Manager

Ivanhoe Hotel
01.2022 - 10.2022

Gaming Attendant / Waitress

Blackburn Hotel
06.2021 - 11.2021

Waitress

Zelena's Cafe Bar and Restaurant
09.2019 - 12.2020

-

Bundoora Secondary College

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