Summary
Overview
Work History
Education
Skills
Certification
First Aid certificate
Timeline
Generic

Taylor Collier

Epsom, Bendigo,VIC

Summary

Actively looking for full-time/part-time employment for gap year 2025 before going to La Trobe University in 2026. An ideal employer would take into consideration study commitments up until November 2024, in order to finish VCE certificate.

Overview

5
5
years of professional experience
1
1
year of post-secondary education
1
1
Certification

Work History

Cafe Worker

The Coffee Club Bendigo
03.2023 - Current
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
  • Ensured smooth operation of the cafe during busy periods by prioritizing tasks efficiently under pressure without sacrificing quality or customer service standards.
  • Oversaw training of more than 7 team members.

Junior Retail Assistant

Bendigo Gourmet Fish Shop
02.2020 - 03.2023
  • Processed transactions efficiently, ensuring accurate cash handling and prompt customer service.
  • Collaborated with team members to achieve daily objectives and maintain a positive work environment.
  • Resolved customer issues professionally, leading to higher overall satisfaction ratings.
  • Streamlined restocking processes by organizing backroom areas for easier access during busy periods.
  • Enhanced store presentation with regular cleaning, organization, and maintenance tasks.
  • Assisted in training new employees, sharing best practices for success as a Retail Assistant within the company framework.
  • Handled high-pressure situations gracefully, maintaining professionalism even during peak business periods.

Education

High School Diploma -

Bendigo Senior Secondary College
Bendigo VIC
01.2023 - 05.2024

Skills

    Teamwork and Collaboration

    Customer Service

    Cleanliness and hygiene

    Flexible Schedule

    Espresso machine operation

    Computer Skills

    POS System Operation

    Superior communication abilities

    Complaint Handling

    Customer Engagement

    Relationship Building

    Presentation Skills

    Microsoft office

Certification

-

  • Current first aid certificate.

First Aid certificate

Trained in all emergency first aid situations including CPR, risk assessment and crisis training. 

Timeline

Cafe Worker

The Coffee Club Bendigo
03.2023 - Current

High School Diploma -

Bendigo Senior Secondary College
01.2023 - 05.2024

Junior Retail Assistant

Bendigo Gourmet Fish Shop
02.2020 - 03.2023
Taylor Collier