Taylor Conan
Gold Coast
Summary
Experienced professional with a variety of customer service skills, this including a High School Diploma/QCS and certificates. Professional with strong background in customer service and hospitality, ready to excel in dynamic environment. Proven ability to manage fast-paced settings, ensuring customer satisfaction and operational efficiency. Skilled in cash handling, conflict resolution, and maintaining welcoming atmosphere. Known for teamwork, adaptability, and consistent delivery of results.
Overview
4
4
years of professional experience
Work History
Bar and Gaming Attendant
Musgrave Hills Bowls Club
09.2019 - 02.2024
- Responsible for serving patrons professionally under our RSA
- Help patrons in gaming with machines and the TAB and Keno
- Answering phone calls for questions, bookings and functions
- Provide excellent customer service by anticipating guests needs and responding promptly to requests.
- Greeted guests with friendliness and professionalism
- Monitored club activity to ensure safety of customers and open and close tabs
Education
High School Diploma - Grade 12
Coombabah State High School
Gold Coast, QueenslandSkills
- Experience in high levels of customer service
- Teamwork and collaboration
- High level of skill in using a computer including excel, POS systems and various other software's
- Cash handling proficiency
- Professional phone etiquette
- Complaint resolution
- Age verification
- Strong work ethic
Timeline
Bar and Gaming Attendant
Musgrave Hills Bowls Club
09.2019 - 02.2024
High School Diploma - Grade 12
Coombabah State High School
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