I am an accomplished Injury Management Advisor with a proven track record at Gallagher Bassett, leveraging expertise in Personal Injury and strategic planning to enhance claims management, return to work and recovery processes. Excelled in relationship building and training with multiple teams within the company as well as external clients, significantly improving stakeholder outcomes. Proficient in Microsoft Office, Novus, ACCTION and Adobe, adept at delivering presentations and mentoring with a focus on results. Well-versed in operating in complex, dynamic environments under tight deadlines. Prepared to leverage 3-4 years' experience to take on new position with Downer. Results-driven leader with positive attitude and passion for providing high-quality advice and guidance to clients (both internal and external). Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills.
Personal
Computer Skills