Tharuka Sandaru Silva
Claremont,TAS
Summary
A seasoned corporate executive with a keen interest and flair to develop corporate operations and a persistent passion for continuous learning. More than 05 years of varied experience working in the corporate industry and Information Technology experience in large scale of multinational projects. A qualified marketer, skilled in overseeing various areas in the corporate operation process such as an administration, Book keeping, Digital network operations, and result-driven client service. Leading to employees from various social and cultural backgrounds and implementing relevant performance management system lead with a proven track record of excellent personal relations and effective communication skills. Highly experienced with monitoring and reconciling industrial projects at all levels. A strong leader, with excellent interpersonal skills, deep knowledge of key performance indicators, reporting, and assisting in the production of the monthly management tasks. Aiming to become an industry expert in the field of corporate operation and Administration Functions with proper utilization of technological and leadership skills and to support respective organizations in achieving their vision reality while developing my personal career. Versatile Administration Officer skilled in managing diverse tasks and competing priorities on daily basis. Practiced at driving improvements to quality, productivity and service, demonstrated over 5 years of experience. Competent Administration Officer with superior organizational, communication and problem-solving abilities. Knowledgeable about managing files and schedules and eager to help organization improve operations.
Overview
12
12
years of professional experience
Work History
Administration Officer
KBA Global Pty Ltd
Hobart, TAS
12.2022 - Current
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Managed complex scheduling tasks, ensuring that deadlines were met consistently.
- Assisted in the development of policy manuals and procedures, contributing to increased organizational clarity and effectiveness.
- Managed daily payment processing and drafted related financial documents.
Software Engineer - Remote
WISE INTOUCH (PVT LTD
08.2019 - 12.2021
Software Developer
PRIMA MANAGEMENT SERVICES (PVT) LTD
06.2016 - 02.2018
Senior Executive - Administration
ROVENKA HOLDINGS (PVT) LTD
09.2013 - 10.2014
- Monitored performance and implement corrective action necessary to achieve business goals and drive continuous improvement through Lean Enterprise and other techniques to improve cost, quality, safety and service
- Worked in the ground running with multiple office admin tasks including but not limited to accounts payable/receivable, billing and collections, processing all types of transactions as well as answering phones, client facing activities and generating reports as needed
- Led cross-functional teams to implement continuous flow manufacturing and pull systems, 5S improvement, standard work, set-up reduction, and problem solving/rapid change activities
- Provided support to community stakeholders, including residents, employees, and managers in all areas of the company's shared services department
- Worked closely with multiple divisions and departments including but not limited to Dealer Services, Accounting, Marketing, Sales, Field Service, and Credit
- Facilitated meetings, build and distributed meeting agendas, meeting minutes and action items
- Prepared weekly status reports that include project issues, risks, landmarks, decisions and status and follow up as needed.
Executive - Administration
ROVENKA HOLDINGS (PVT) LTD
06.2012 - 08.2013
- Assisted to manage administrative requests such as submit expense reports, complete registrations for conferences, gather information, answer routine questions, ship packages, scan documents
- Participated in team meetings to stay informed of changes and upcoming projects, share best practices, and collaborate on challenges and opportunities
- Assisted to handle all incoming communications such as answering and screening calls, taking messages and answering routine questions, including attending to letters, emails, and visitors when necessary
- Established contacts with various department personnel to assist in resolving mutual problems, develop improved services
- Used computer applications such as spreadsheets, word processing, calendar, e-mail and database software in performing work assignments.
Education
Master of Professional Accounting - Accounting
Australian National Institute of Management
Hobart10.2023
Master of Business Administration International -
University of Tasmania (Australia)
Masters of Sciences (Information systems) -
Sri Lanka Institute of Information Technology (SLIIT)
Bachelor of Science Special (Hons) - Information Technology -
Sri Lanka Institute of Information Technology (SLIIT)
General Certificate of Education - Advanced Level -
Gothami Balika Vidyalaya - Colombo
Skills
- Administrative Support
- Office Management
- Customer Relations
- Payroll and budgeting
- Documentation and control
- File Maintenance
- Calendar Management
- Database Administration
- Reporting skills
- Workflow Planning
- File Management
- Office Administration
Expert Areas
- Managing People and the Employment Relationship
- Leadership and Change Management
- Strategic Management
- Corporate operations
- Client services
- Sales and marketing
- Digital marketing
- Book keeping
- Software development
- Finance and cash management
- Front line management
- Client relations
- Operation management
- Team leading
- Project management
- Data entry
Disclaimer
I hereby declare that all the information contained in this resume is in accordance with facts or truths to my knowledge.
Timeline
Administration Officer
KBA Global Pty Ltd
12.2022 - Current
Software Engineer - Remote
WISE INTOUCH (PVT LTD
08.2019 - 12.2021
Software Developer
PRIMA MANAGEMENT SERVICES (PVT) LTD
06.2016 - 02.2018
Senior Executive - Administration
ROVENKA HOLDINGS (PVT) LTD
09.2013 - 10.2014
Executive - Administration
ROVENKA HOLDINGS (PVT) LTD
06.2012 - 08.2013
Master of Professional Accounting - Accounting
Australian National Institute of Management
Master of Business Administration International -
University of Tasmania (Australia)
Masters of Sciences (Information systems) -
Sri Lanka Institute of Information Technology (SLIIT)
Bachelor of Science Special (Hons) - Information Technology -
Sri Lanka Institute of Information Technology (SLIIT)
General Certificate of Education - Advanced Level -
Gothami Balika Vidyalaya - Colombo