Tiyana Russell
Palmerston,NT
Summary
Skilled 2IC Manager with proven background in retail and hospitality industries. Provide effective leadership, guidance and support to team members while managing overall operations. Well-versed in strategic planning, project management, and process improvement; consistently succeed in enhancing productivity and driving customer satisfaction. Key contributions include implementing innovative strategies to optimize workflow efficiency and maximize operational effectiveness.
Overview
13
13
years of professional experience
Work History
2IC Manager
Beta Butchers
Coolalinga , NT
02.2021 - 12.2023
- Resolved customer complaints in a timely manner.
- Created detailed documentation of all procedures related to job duties.
- Communicated regularly with vendors regarding supply needs.
- Collaborated with team members to identify solutions to problems.
- Provided training and guidance to new employees.
- Reviewed work processes and identified areas for improvement.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Childcare Educator
Manunda Terrace Primary School
Karama, NT
01.2011 - 02.2016
- Observed child behavior to assess their needs and plan activities accordingly.
- Organized and implemented age appropriate activities to stimulate physical, emotional, social, intellectual development of the children.
- Supported parents by providing information about their child's growth, nutrition requirements.
- Maintained a safe environment for all children under care by adhering to safety regulations.
- Attended workshops and training sessions related to childcare education and best practices.
Education
High School Diploma -
Toronto High School
Toronto, NSW12-2010
Skills
- Customer service
- Conflict resolution strategies
- Process optimization
- Inventory control
- Employee development
- Vendor relations
References
References available upon request.
Timeline
2IC Manager
Beta Butchers
02.2021 - 12.2023
Childcare Educator
Manunda Terrace Primary School
01.2011 - 02.2016
High School Diploma -
Toronto High School
Similar Profiles
Julia SauerJulia Sauer
Vice President of Administration at Pi Sigma Epsilon - Eta Beta Beta ChapterVice President of Administration at Pi Sigma Epsilon - Eta Beta Beta Chapter
Telitha AlbrightTelitha Albright
CLEANER at Beta Pi Beta IUCLEANER at Beta Pi Beta IU
Rabab (Raya) ElrayahRabab (Raya) Elrayah
Waitress at Butchers prime sheppartonWaitress at Butchers prime shepparton
Craig StrichenCraig Strichen
Sign Manager Training at Nickol Bay SigbnmakersSign Manager Training at Nickol Bay Sigbnmakers
Sandy AlvesSandy Alves
Senior Banking Consultant at ANZ Banking GroupSenior Banking Consultant at ANZ Banking Group